A+
85/100
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Victra Claimed Company
Victra was founded as a partnership by Richard and David Balot in October 1996 in Wilson, North Carolina. Victra was incorporated as ABC Phones of North Carolina, Inc. in 1999. Today, Victra is independently owned and operated in Raleigh, North Carolina, with more than 200 people in the Store Support Center. In 2020, Victra opened its Communications Center, employing hundreds of team members who handle Verizon Consumer, Business, and Customer Care calls, along with Victra store support. As a company, Victra employs more than 7,000 people and serve guests in more than 1,700 locations across 50 states. We are proud to be the largest authorized retailer of Verizon! read more
Victra Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
My team and our success make me happy. I love getting to come to work and give my customers the best experiences possible. I like building the culture within my team and I like to keep discovering what makes my team push harder than they thought they could. Maximizing on each rep is my thrill!
Review from Sales Dept
My coworkers and my peers.
Review from Sales Dept
I love the job itself and stress keeps me moving. I love money and my team
Review from Sales Dept
To help people grow and help them understand what is possible if they try and learn outside of their comfort zone
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My Team and communicating and working with them
Review from Sales Dept
Growing my people. It has been rewarding to grow as a leader with this company and grow other leaders.
Review from Sales Dept
The ever changing environment and challenges we're faced with. We have hard problems, but they are enjoyable to tackle.
Review from Operations Dept
Being able to be independent with my choices
Review from Sales Dept
I am motivated to help my team succeed.
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Teaching coaching and developing team members
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I like Growing my team
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The posabilities of goong forward
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Im able to positively affect my reps lives
Review from Sales Dept
Making money and having fun interacting with customers
Review from Sales Dept
The experience, learning something new, and making customers happy.
Review from Operations Dept
Being able to feel useful to your employees
Review from Sales Dept
The people and being able to build my team
Being able to make my check bigger
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How many people i can go about making there day
Review from Sales Dept
my coworkers and the job leaves me feeling satisfied because I am able to help my customers !
Review from Sales Dept
What's going wrong and how can it be improved?
Stores have been allowed to get to far behind for someone else to clean up
Review from Sales Dept
When Victra purchased Go Wireless, I was thrown to the wolves. I had 10+ years with Go Wireless and I was in a management salary role. I managed three different states and delivered above my peers month over month. My role was removed without notice. I took a $10,000 cut in salary to stay with you
Review from Sales Dept
Create a better work life balance
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Need to get staffed up so I have time to do my actual job and see improvement in my team.
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The current dm in role.
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Long days long days long days
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Overworked and underappreciated team members (managers/coworkers) create a negative environment
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Pay is low. I make the same as i did as my last job even when i hit goal. When i dont hit goal its not worth leaving last job
Review from Sales Dept
Mandatory 45 hours is tiring
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Sometimes, depends how the month and where sales are at can dictact how I feel about coming into work each day. As well as how my interactions with my boss
Review from Sales Dept
The introduction to higering me into the position. I have had to learn on my feet and i was thrown into it with out much guidence. I was very very stressed my first week. If i could have shadowed and watched how to do the managment job it would have been better.
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Just getting everything together and in order
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Too many unnecessary meetings that do not do anything but give time for executives and DM, RM, flex directors to speak, its all info we know. Were silent thr entire time, that time would be better served coaching our staff or completing tasks.
Review from Sales Dept
I feel like the changes the company makes , arent derived from those who are in the trenches. Getting those involved to provide their input , may help create a more team oriented goal.
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Staffing. So i can train.
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I am overwhelmed, under paid, no time to disconnect, hard to hire good people, dont have a DM, no support, no development, overall i dont enjoy going to work anymore
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I do not receive much help from my DM despite only being hired on board a week ago
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Im Tired and i just want to go home
More respect, more inclusion and a little more freedom of running our business.
Review from Sales Dept
DM doesn't lead, coach or train.. new DM.
Review from Sales Dept
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