VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has over 42,000 employees in more than 40+ locations in North America, Asia, Europe, the Middle East and Africa, and the Caribbean. We deliver omni-channel and multilingual support, software development, quality assurance, CX advisory, and automation & process excellence to the world’s most respected brands. VXI is one of the fastest growing, privately-held business services organizations in the United States and the Philippines and one of the few US-based customer-care organizations in China. VXI is also backed by private equity investor Bain Capital. Our initial partnership ran from 2012 to 2016 and was the beginning of prosperous times for the company. During this period, not only did VXI expand our footprint in the US and Philippines, but we also gained ground in the Chinese and Central American markets. We also acquired Symbio, expanding our global s read more

EMPLOYEE PARTICIPANTS: 328

TOTAL RATINGS: 2567

CEO: David Zhou

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VXI Global Solutions Human Resources

Leading members of VXI Global Solutions' Human Resources Team include Christina Spencer, Phillip Jackson, Rosa Parsons, Tiffanie Lathan-Meridy, Stan Thomas, Al Mendoza, Ryan Griffin, Logan Smith, Liana Garza, and Lisa Dixon. VXI Global Solutions' Human Resources Team has a direct impact on the company’s overall culture which is scored a B by employees. Let’s not forget culture starts at the top. David Zhou, VXI Global Solutions' CEO, has been rated 71/100 by employees.

VXI Global Solutions Key HR Leaders

Christina Spencer

Human Resource Generalist

Phillip Jackson

HR Director - North America

Rosa Parsons

HR Generalist

Tiffanie Lathan-Meridy

Senior Human Resources Manager

Stan Thomas

Senior Human Resources Manager

Al Mendoza

Senior Manager Talent Acquisition

Ryan Griffin

Talent Acquisition Business Partner

Logan Smith

Talent Acquisition Business Partner

Liana Garza

HR Coordinator

Lisa Dixon

Human Resources Generalist

How does the HR Team rate VXI Global Solutions?

A+

The Human Resources Team rates VXI Global Solutions an A+ in comparison to departments at companies of similar size.

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The Human Resources Team ranks VXI Global Solutions in the Top 5% of companies in Los Angeles

VXI Global Solutions HR Team Versus other Departments

As the enforcers of company culture, it’s intriguing to know what the human resources department thinks about VXI Global Solutions' culture in comparison to other departments. The human resources team ranks their overall culture 96/100 which is 26% higher than the average overall culture rating of 70/100 provided by the entire company. Other notable culture scores are 94/100 from the Business Development department, 81/100 from the Communications department, and 76/100 from the Marketing department.

96%

Business Development

94%

Communications

81%

Marketing

76%

Operations

74%

Customer Support

57%

52%

Sales

50%

The Effects of HR on VXI Global Solutions

VXI Global Solutions' human resources department has a direct impact on the work environment. Employees rate their environment a B- and are happy at VXI Global Solutions. When asked what’s positive about the culture and environment at VXI Global Solutions, one user shared, “We gain the knowledge to help others with inquiries they may have. We explain things fully and efficiently”.

Top 35%
B
Overall Culture
VXI Global Solutions is in the Top 35% of Similar Sized companies on Comparably

Top 40%

B-

Leadership

VXI Global Solutions is in the Top 40% of Similar Sized companies on Comparably

Top 40%
B-
Environment
VXI Global Solutions is in the Top 40% of Similar Sized companies on Comparably
Top 40%
B-
Happiness
VXI Global Solutions is in the Top 40% of Similar Sized companies on Comparably