VXI Global Solutions Employee Reviews | Comparably
VXI Global Solutions Claimed Company
VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has over 42,000 employees in more than 40+ locations in North America, Asia, Europe, the Middle East and Africa, and the Caribbean. We deliver omni-channel and multilingual support, software development, quality assurance, CX advisory, and automation & process excellence to the world’s most respected brands. VXI is one of the fastest growing, privately-held business services organizations in the United States and the Philippines and one of the few US-based customer-care organizations in China. VXI is also backed by private equity investor Bain Capital. Our initial partnership ran from 2012 to 2016 and was the beginning of prosperous times for the company. During this period, not only did VXI expand our footprint in the US and Philippines, but we also gained ground in the Chinese and Central American markets. We also acquired Symbio, expanding our global s read more
EMPLOYEE
PARTICIPANTS
345
TOTAL
RATINGS
2808
HR or Marketing? Claim Your Free Employer Account

VXI Global Solutions Employee Reviews

Out of 321 VXI Global Solutions employee reviews, 71% were positive. The remaining 29% were constructive reviews with the goal of helping VXI Global Solutions improve their work culture. The HR team, with 100% positive reviews, reports the best experience at VXI Global Solutions compared to all other departments at the company. The Sales team offered the most constructive feedback, with 62% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

They are quick to act depending on our client needs and business outcome

Posted 14 days ago

Structured processes and clear performance expectations that help guide career development

Review from Operations Dept · Posted 15 days ago

The leadership team are bold to make decisions that can impact the business and have to be with the ver-changing face of our clients in tech and healthcare.

Posted 15 days ago

Very open, inclusive, very good listeners & collaborative

Posted 19 days ago

they listen to their people

Review from HR Dept · Posted 20 days ago

What is the best part about your compensation package?

Compensation Reviews

It differs by region, client and department, so is relevant to the role you are performing.

Posted 14 days ago

Health insurance for me and my family

Review from Operations Dept · Posted 15 days ago

The insurance and my base pay

Posted 19 days ago

Having benefits are security for future disaster

The incentive and insurance itself

What are some of the best things about your team?

Team Reviews

We have a very open and honest Teams of Trust ethos. We work in multi functional teams and many of the Operations and Support groups work together very well globally.

Posted 14 days ago

Supportive teammates and a collaborative work environment that encourages knowledge sharing

Review from Operations Dept · Posted 15 days ago

Open to change. Diverse and inclusive. All my colleagues are trying to do their best to improve theirselves, team and company

Posted 15 days ago

Team players, performance driven & collaborative

Posted 19 days ago

My team/cluster are skilled, but we are not equipped with systems to do our job.

Posted 20 days ago

What is most positive about the culture and environment at your company?

Environment Reviews

Everyone is very supportive of career growth and building bench strength through our Team Leaders

Posted 14 days ago

Nothing. Literally. Worst placed I've ever worked at.

Posted 14 days ago

Sense of accomplishment when contributing to team and client success

Review from Operations Dept · Posted 15 days ago

There is very little politics. Things changes very quickly and everyone understands that. The most important people in the company are not the leaders, they are our frontline agents who essentially work for our clients.

Posted 15 days ago

Open door culture, Talent development & Effective & open communication

Posted 19 days ago

What did you like most about the interview process?

Interviews Reviews

Structured and organized interview process

Review from Operations Dept · Posted 15 days ago

they explore your actual personality and experience not only the specific needs of the position they are looking for

Posted 19 days ago

I'm not too sure since it's been so long

The promise of the company being great and the possibilty of a long term opportunity and growrh.

Review from Customer Support Dept

Its good they analyzed it thoroughly

What makes you most happy at work?

Outlook Reviews

Achieving collective goals and working on multi-disciplinary projects

Posted 14 days ago

Leadership opportunities for high-performing individuals who consistently deliver results

Review from Operations Dept · Posted 15 days ago

MY team, my site and our accomplishments

Posted 19 days ago

compensation. lol. i have med student.

Review from HR Dept · Posted 20 days ago

Solving a problem for a customer

What do you like best about your company?

Outlook Reviews

Flexibility with associates with issues outside of work. There are caring and supportive leaders within this company that value employees.

×
Rate your company