VXI Global Solutions Employee Reviews | Comparably
VXI Global Solutions Claimed Company
VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has over 42,000 employees in more than 40+ locations in North America, Asia, Europe, the Middle East and Africa, and the Caribbean. We deliver omni-channel and multilingual support, software development, quality assurance, CX advisory, and automation & process excellence to the world’s most respected brands. VXI is one of the fastest growing, privately-held business services organizations in the United States and the Philippines and one of the few US-based customer-care organizations in China. VXI is also backed by private equity investor Bain Capital. Our initial partnership ran from 2012 to 2016 and was the beginning of prosperous times for the company. During this period, not only did VXI expand our footprint in the US and Philippines, but we also gained ground in the Chinese and Central American markets. We also acquired Symbio, expanding our global s read more
EMPLOYEE
PARTICIPANTS
329
TOTAL
RATINGS
2572
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VXI Global Solutions Employee Reviews

Out of 273 VXI Global Solutions employee reviews, 71% were positive. The remaining 29% were constructive reviews with the goal of helping VXI Global Solutions improve their work culture. The HR team, with 100% positive reviews, reports the best experience at VXI Global Solutions compared to all other departments at the company. The Sales team offered the most constructive feedback, with 62% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

Pretty good people for the job

Comunication is great and the coaching was awesome

He strict leader but he is friendly

OUT TEAM LEADER WAS VEYR THOUGHTFUL AND HELPFUL

Average leadership keep pushing agents to have sales evn though we are technical

What is the best part about your compensation package?

Compensation Reviews

Having benefits are security for future disaster

The incentive and insurance itself

Benefits, Rewards & recognition platforms.

The best part of the compensation package is its all-encompassing nature, offering a competitive salary and impressive benefits like health coverage, retirement plans, and professional growth opportunities.

The benefits and bonus structure

Review from Operations Dept

What are some of the best things about your team?

Team Reviews

We all support one another

The work family that is established theough the bond of disenfranchisement and poor treatment by upper management. Team bonds by discussing how awful we are being treated and how everyone is unhappy there and looking forward to something else.

Review from Customer Support Dept

Flexible, teamwork, Determination, Leadership, Friendlyness.

We work all together to achieved goal

Treating each other as a family.

What is most positive about the culture and environment at your company?

Environment Reviews

We gain the knowledge to help others with inquiries they may have. We explain things fully and efficiently

Good environment in my company

They accept who you are and any culture

The standout feature of our company's culture is the strong sense of unity and support. This creates a collaborative and empowering environment where diverse perspectives thrive, leading to our collective success.

The way teams interact, and the respect and inclusivity of everyone. We work with global team members every day

What did you like most about the interview process?

Interviews Reviews

I'm not too sure since it's been so long

The promise of the company being great and the possibilty of a long term opportunity and growrh.

Review from Customer Support Dept

Its good they analyzed it thoroughly

very easy and organized process, communicative

Review from Marketing Dept

The recruiter was professional, and the process was simple and organized.

What makes you most happy at work?

Outlook Reviews

Solving a problem for a customer

What brings me the greatest happiness at work is the opportunity to contribute to meaningful projects, collaborate with inspiring colleagues, and continually learn and grow in a dynamic environment.

Despite the chaos and the circus-like environment, it's satisfying to see that we are still standing strong and achieving success.

Being able to touch the lives of many

Review from Operations Dept

Achieving new projects in a collaborative way

What do you like best about your company?

Outlook Reviews

Flexibility with associates with issues outside of work. There are caring and supportive leaders within this company that value employees.

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