B-
73/100
VXI Global Solutions Claimed Company
VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has over 42,000 employees in more than 40+ locations in North America, Asia, Europe, the Middle East and Africa, and the Caribbean. We deliver omni-channel and multilingual support, software development, quality assurance, CX advisory, and automation & process excellence to the world’s most respected brands.
VXI is one of the fastest growing, privately-held business services organizations in the United States and the Philippines and one of the few US-based customer-care organizations in China.
VXI is also backed by private equity investor Bain Capital. Our initial partnership ran from 2012 to 2016 and was the beginning of prosperous times for the company. During this period, not only did VXI expand our footprint in the US and Philippines, but we also gained ground in the Chinese and Central American markets. We also acquired Symbio, expanding our global s read more
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VXI Global Solutions Team Employee Reviews
All
Positive
Constructive
What are some of the best things about your team?
The best thing about our team is the strong collaboration and willingness of everyone to support one another, especially during critical days and challenging situations. Team members are approachable, share knowledge openly, and work together to achieve common goals.
Posted 2 days ago
We have a very open and honest Teams of Trust ethos. We work in multi functional teams and many of the Operations and Support groups work together very well globally.
Supportive teammates and a collaborative work environment that encourages knowledge sharing
Review from Operations Dept
Open to change. Diverse and inclusive. All my colleagues are trying to do their best to improve theirselves, team and company
Team players, performance driven & collaborative
My team/cluster are skilled, but we are not equipped with systems to do our job.
my team are all professionals, we work as a team
Review from HR Dept
We all support one another
The work family that is established theough the bond of disenfranchisement and poor treatment by upper management. Team bonds by discussing how awful we are being treated and how everyone is unhappy there and looking forward to something else.
Review from Customer Support Dept
Flexible, teamwork, Determination, Leadership, Friendlyness.
We work all together to achieved goal
Our team's standout qualities include exceptional collaboration skills, unwavering dedication, and a shared passion for achieving excellence. They consistently go above and beyond, fostering a positive and motivating atmosphere that encourages innovation and drives success.
The team is very hardworking despite the lack of tools
Teamwork makes the dream work., We create a family atmosphere that provides security in knowing your job role and what it takes to be a leader!
Review from Operations Dept
All working with one goal in mind. Very trustworthy
Everyone is supportive of one another, and the levels of engagement and creative thinking is very high.
Collaborative, action and results oriented, high degree of integrity and professionalism.
Review from HR Dept
Honesty and candor rule our interactions.
All working for the good of the team
Treating each other as a family.
What do your coworkers need to improve and how could you work together better?
We mainly work silo, so an opportunity to effectively collaborate as a team
They need to follow instructions but the AD empowered them and not the mamagement.
I don't have any problem with my colleagues
If everyone would stop treating the building like a get together with friends and actually took pride in there work
Review from Sales Dept
If they were educated and kind.
Review from Customer Support Dept
stop being bullies, helping others and stop selfish attitudes
Review from Sales Dept
they aren't very good at what they do
Review from Customer Support Dept
We try real hard to understand and Obey what we are told to do but when the team leaders can't connect and comprehend what they're told to do it makes it hard on us
Review from Sales Dept
better communication and need to know authority
Review from Marketing Dept
I think it's a listening process
Review from Marketing Dept
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