At Waffle House 56% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Waffle House's KPIs and OKRs is essential for its success. Out of 24 Waffle House employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 15 have said yes.
A main function of a managerial role is to lead one’s subordinates. A manager at Waffle House is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Waffle House employees shared they generally receive helpful feedback every week or never, while 22% of Waffle House employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.