
At IHOP 67% of employees think their department KPIs and OKRs are clear. Employees’ understanding of IHOP's KPIs and OKRs is essential for its success. Out of 41 IHOP employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 23 have said yes.
A main function of a managerial role is to lead one’s subordinates. A manager at IHOP is responsible for ensuring his subordinates accomplish objectives using key performance indicators. IHOP employees shared they generally receive helpful feedback never or every week, while 33% of IHOP employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.