GardaWorld Employee Reviews
Out of 136 GardaWorld employee reviews, 61% were positive. The remaining 39% were constructive reviews with the goal of helping GardaWorld improve their work culture. The Customer Support team, with 86% positive reviews, reports the best experience at GardaWorld compared to all other departments at the company. The Operations team offered the most constructive feedback, with 53% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They are trying there best
they know, what they are stand for and doing
Work to gather and will help out
They are true servant leaders
Outwardly receptive to feedback, but I'm not sure they are internalizing it or bothering to explain why something is not practical. Otherwise they are humble and personable.
What does the leadership team need to get better at?
Communication and follow through and being honest and fair to all employees
Review from Operations Dept
Communication between managers and staff
Listen and adhear to their employees needs and concerns. Instead up bullying and not communicating
Review from Operations Dept
Everything there is meeded to be fixed
Review from Operations Dept
Everything from communication to being aware of the type of people that are in this company. Leadership is a huge part of the problem! Your team is only as strong as your 'weakest' link! And based on my experience, leadership isn't looking very strong. If the head is off balance the body will be!
Review from Operations Dept
What is the best part about your compensation package?
Pay is more than fair for the job
All of it is the best
Benefits made available after one year of employment
Review from Customer Support Dept
It is compared against industry partners and is very fair
Benefits pay hourly vacation time
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Real benefits not benefits just above medicaid level
Go someplace else and make a decent wage.
Compensation was good but i felt unvalued as an employee.
Leadership skills the managers have no idea what's going on. They're forcing you to work over eight hours each day.
More pay and bonuses will help and keep workers there
What are some of the best things about your team?
As a guard my coworkers are always helpful and respectful
Co - workers are tge only good thing
I have a multicultural team, and the dynamics between us make the job interesting, especially as we learn about each other on a daily basis.
Team work and good comunication
They look out for one another no matter their differences.
What do your coworkers need to improve and how could you work together better?
By showing up on time and actually doing their SOP
Review from Operations Dept
Get Better Management and Better Supervisors
Communication & integrity! There's no reason why a major should find humor in his captain being unaware of what's going on and making jokes to the lieutenant about the captain feeling "left out of the loop". There's no reason why a lieutenant should be divulging private company info. Just saying...
Review from Operations Dept
Improve professionl work ethics and professional work ethics
Work together communication opinion security
Review from Operations Dept
What is most positive about the culture and environment at your company?
The daily interaction with the client
Employees seem valued and get good training
Review from Customer Support Dept
Nothing comes to mind now.
The customer service that we have established since I've started working there
Review from Operations Dept
Everybody's polite respectful and very generous
What needs to change to make the company culture better?
Have management know what to do.
Employees who dont do what they are told and dont show up on time should not be praised and congradulated....
Review from Operations Dept
Employees should be valued more and be fairer
Managers that are power hungry should not be employed
our management needs to change. no one is asking us how things are going they are allowing us to be mistreated
What did you like most about the interview process?
It was strange to the point,
I was asked a couple questions and I had the job
Review from Operations Dept
They use "Bait and Switch" to get you to sign on and then forget about any agreements that were made during sign-on.
Very fast and to the point
i have no opinion about this
What would you improve about your company's interview process?
New manager please better managers
Review from Operations Dept
It was a while ago but wear appropriate workwear to the meeting, and remember when it was scheduled.
The person doing the interview or another representative should be available 24/7 for emengency communications & questions. Officers should not be hung out to dry for using their best informed practices. No chain of command in the field, just dispatcher, no bosses
Review from Operations Dept
What makes you most happy at work?
Because I always have my coworkers who are always putting smile on my face,who respect me even if they are older than me
consistancy, the people, my SOP
Review from Operations Dept
Do my job very well
That I'm able to work Monday through Friday during the day shift
Review from Customer Support Dept
I get to make a difference
What's going wrong and how can it be improved?
Better pay recognition better managers more appreciation while preforming a risky job .
Review from Operations Dept
There is no one to talk to about company issues, insurance, changes in policy when you work nights. No one has your back in the field, much of the time hisk risk properties are patrol by one officer.
Review from Operations Dept
People are not being treated with respect. You cannot preach core values then have people in authoritative roles who feel that they're exempt from living out these values or feel like they can turn it off and on. Consistency is key! Be about what you say you're about! Otherwise, you're living a lie!
Review from Operations Dept
Hire more professional employees and create a more positive atmosphere
The CSM have no idea of the contractual obligations of the sites they manager, perhaps reading the contracts of your accounts and meeting one on one with the project managers to gain a better operational overview of how things operate would be of significant value.
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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