Williams-Sonoma – The worst customer service ever! Disorganized company, lacking leadership, care for their product or customers

Williams-Sonoma is a retailer of home furnishings and gourmet cookware that offers products for every room in the house. read more

EMPLOYEE PARTICIPANTS: 428

TOTAL RATINGS: 3613

CEO: Laura Alber

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The worst customer service ever! Disorganized company, lacking leadership, care for their product or customers

Other Employee Reviews for Williams-Sonoma

What do you like best about the leadership team?

They invite product managers to pitch our best ideas.
Leadership review from Product Dept

Why do you feel undervalued and what would make you feel better about your compensation?

They could do better. this company has been around for years but act as a new company
Compensation review

Briefly describe your overall experience at your company

Customers are horrible. Not call centers fault when something goes wrong. We should not have to just dole out money.
Review from Customer Support Dept

What needs to change to make the company culture better?

Better management, training, lead by example, communication
Environment review from Sales Dept

Briefly describe your overall experience at your company

so far it has been great, lots of room for promotions and better opportunities

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Williams-Sonoma – The worst customer service ever! Disorganized company, lacking leadership, care for their product or customers

The worst customer service ever! Disorganized company, lacking leadership, care for their product or customers

Other Employee Reviews for Williams-Sonoma

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