Williams-Sonoma – Basically no customer service. Delivery issues. Long waits for merchandise. Chairs that fall apart. Irresponsible contractors who do not put together the merchandise properly. I am tired and angry about my many experiences and have learned my lesson after spending thousands. | Comparably
Comparably

Williams-Sonoma – Basically no customer service. Delivery issues. Long waits for merchandise. Chairs that fall apart. Irresponsible contractors who do not put together the merchandise properly. I am tired and angry about my many experiences and have learned my lesson after spending thousands.

Williams-Sonoma Claimed Company
Williams-Sonoma is a retailer of home furnishings and gourmet cookware that offers products for every room in the house. read more
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Basically no customer service. Delivery issues. Long waits for merchandise. Chairs that fall apart. Irresponsible contractors who do not put together the merchandise properly. I am tired and angry about my many experiences and have learned my lesson after spending thousands.

Other Employee Reviews for Williams-Sonoma

What do you like best about the leadership team?

They invite product managers to pitch our best ideas.

Leadership review from Product Dept
Why do you feel undervalued and what would make you feel better about your compensation?

They could do better. this company has been around for years but act as a new company

Compensation review
Briefly describe your overall experience at your company

Customers are horrible. Not call centers fault when something goes wrong. We should not have to just dole out money.

Review from Customer Support Dept
What needs to change to make the company culture better?

Better management, training, lead by example, communication

Environment review from Sales Dept
Briefly describe your overall experience at your company

so far it has been great, lots of room for promotions and better opportunities

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