Willis Towers Watson – People on my level are the first to be blamed when customers are mad, even though the information provided by the higher ups was not always verified. | Comparably

Willis Towers Watson – People on my level are the first to be blamed when customers are mad, even though the information provided by the higher ups was not always verified.

Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. read more
EMPLOYEE
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221
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People on my level are the first to be blamed when customers are mad, even though the information provided by the higher ups was not always verified.

What does the leadership team need to get better at?

They need to verify the information being sent to customers and received from clients

What are some of the best things about your team?

We support each other and understand that we are considered cogs to higher ups

What would you most like to see improved at your company?

Appreciation for its workers, even if they are the low man on the totem pole

Why do you feel undervalued and what would make you feel better about your compensation?

It's just about putting bodies in cubicles and any time you go above and beyond, at the most you'll get a pat on the head.

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