HR or Marketing?Claim Your Free Employer Account
xMatters Company Culture
xMatters Culture
This score is derived from employee ratings & reviews4.2/5
xMatters' Overall Culture is rated B+
Top Rated Culture Dimensions
CEO Rating
ARetention
A-Happiness
B+Outlook
B+Compensation
BxMatters CEO
Top 10%Top 10% of Similar Size Companies on Comparably
Troy McAlpin
80 /100
See More
Diversity at xMatters
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at xMatters
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterxMatters eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 40%Bottom 40% of Similar Size Companies on Comparably
Recommend to a Friend?
-25
xMatters employees are -25% more likely to recommend xMatters as a great place to work
| 25% | Promoters |
|---|---|
| 25% | Passives |
| 50% | Detractors |
Working at xMatters
Working at xMatters is rated highly by 8 employees, across various culture dimensions. xMatters employees are most satisfied about CEO Rating, Retention, and Happiness categories, putting xMatters’s culture in the Top 20% compared to similar sized companies on Comparably and in the Top 30% compared to other companies in San Francisco. See below in detail how working at xMatters was rated by employees.
Overall Company Culture at xMatters
B+
Overall Company Culture at xMatters is rated B+
Last updated months ago
Top
20%
xMatters ranks in the Top 20% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterxMatters Employee Reviews
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterxMatters Company Information
xMatters Company Overview
xMatters delivers integration-driven collaboration that relays data between systems while engaging the right people to proactively resolve issues.
xMatters was founded in 2000 and its current CEO is Troy McAlpin. Since its inception 26 years ago, xMatters has grown to 239 employees.
xMatters Mission, Vision & Values
xMatters Mission & Values
As events unfold during a service outage or deployment, the hand-off from tool to tool and ill-defined communication processes cause issues to linger and increase in impact. xMatters delivers Integration-Driven Collaboration to relay data between systems while engaging the right people to proactively resolve issues. Automatically ensure that the appropriate individuals and groups for any situation are identified, notified, and taking action. To close the loop, xMatters manages and drives forward the underlying workflow from originating systems. xMatters automates and brings structure to collaboration so that enterprises can proactively prevent outages, resolve incidents, and keep the right people informed. xMatters was ranked the #1 Mid Sized Tech Firm - Place to Work by Fortune Magazine. Join us!
| Headquarter | 12647 Alcosta Blvd., Suite 425 San Ramon, CA 94583 United States of America |
|---|---|
| Website | www.xmatters.com |
| Founding Date | 2000 |
| Tel | 9252260310 |
| Company Status | Private |
| Social Sites |
xMatters Competitors
xMatters competitors include PagerDuty, Everbridge, Addepar, and Birst. xMatters ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how xMatters compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
xMatters Employees
xMatters has 239 employees. 8 employees at xMatters have reviewed xMatters across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 8 xMatters employees give their leadership a grade of B, or Top 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at xMatters are generally satisfied with their total compensation at xMatters, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at xMatters are generally satisfied with their team. 8 Participants grade the quality of their coworkers a C+. Less than half believe the meetings at xMatters are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at xMatters believe the environment at xMatters is positive. Most Participants believe the pace of work at xMatters is comfortably fast. About 33% of the employees at xMatters work 8 hours or less.
Overall, the employees at xMatters are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining xMatters - Employee Onboarding
The prevailing opinion from Comparably users in San Francisco about their company is that it was very prepared on their first day. San Francisco employees concluded that their overall onboarding experience was positive. 78% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
xMatters KPIs and OKRs
At this moment no xMatters employees have provided insight into whether or not they clearly understand xMatters' KPIs and OKRs.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
xMatters CEO & Leadership
xMatters CEO - Troy McAlpin
80 /100
Troy’s approval rate is in the Top 10% of all CEOs of similar-sized companies on Comparably, and in the Top 15% compared to the CEOs of all other companies in San Francisco. xMatters’s CEO is highly regarded especially by employees with Over 10 Years experience. Compared to xMatters’s competitors, Troy McAlpin ranks right above Everbridge CEO David Wagner. Under McAlpin’s leadership, xMatters employee respondents are most happy about their Retention and the company’s Happiness. Meetings and eNPS are two areas, according to respondents, where xMatters could stand to see real improvement.
xMatters Leadership
The xMatters Executive Team is rated a “C+” and led by CEO Troy McAlpin, Vice President, Enterprise Sales David Randle, and VP Strategic Sales Trevor Dean
Troy McAlpin CEO / President
Troy McAlpin serves as the CEO / President of xMatters.
David Randle Vice President, Enterprise Sales
David Randle serves as the Vice President, Enterprise Sales of xMatters, inc. David started at xMatters, inc in August... read more
Trevor Dean VP Strategic Sales
Trevor Dean serves as the VP Strategic Sales of xMatters, inc. Trevor started at xMatters, inc in September of 2015.... read more
Paul Porter VP Sales Engineering
Paul Porter serves as the VP Sales Engineering of xMatters, inc. Paul started at xMatters, inc in December of 2017. Paul... read more
David Reardon Senior Vice President of Sales
David Reardon serves as the Senior Vice President of Sales of xMatters, inc. David started at xMatters, inc in April of... read more
Jeff Austin Vice President of Sales Operations
Jeff Austin serves as the Vice President of Sales Operations of xMatters, inc. Jeff started at xMatters, inc in October... read more
Kendra Niedziejko Chief Financial Officer
Kendra Niedziejko serves as the Chief Financial Officer of xMatters, inc. Kendra started at xMatters, inc in April of... read more
Doug Peete Chief Product Officer
Doug Peete serves as the Chief Product Officer of xMatters, inc. Doug started at xMatters, inc in February of 2019. Doug... read more
xMatters Salaries
How much does xMatters pay?
How much do people at xMatters get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at xMatters is $131,973, or $63 per hour, while the estimated median salary is $153,595, or $73 per hour.
At xMatters, the highest paid job is a General Counsel at $307,223 annually and the lowest is an Admin Assistant at $45,836 annually. Average xMatters salaries by department include: Operations at $117,174, Business Development at $133,258, Customer Support at $77,880, and HR at $111,866. Half of xMatters salaries are above $153,595.
4 employees at xMatters rank their Compensation in the Top 30% of similar sized companies in the US (based on 12 ratings) while 4 employees at xMatters rank their Perks And Benefits in the Top 35% of similar sized companies in the US (based on 4 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $81k | $81k | 1st Percentile |
20th Percentile $114k | $114k | 20th Percentile |
40th Percentile $153k | $153k | 40th Percentile |
60th Percentile $219k | $219k | 60th Percentile |
80th Percentile $290k | $290k | 80th Percentile |
100th Percentile $365k | $365k | 100th Percentile |
$131,973*
Average Compensation
$153,595*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
xMatters Salaries by Department
Diversity & Inclusion at xMatters
The Diversity score provides insights into how diverse employees feel and rate their work experience at xMatters across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
xMatters Perks & Benefits
Health & Wellness
- Health Insurance
Paid Time Off
- PTO / Vacation Policy
xMatters PTO
xMatters PTO policy is a critical component of the benefits package offered to employees.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
xMatters Careers
xMatters Jobs
No Recent Jobs found for xMatters on Comparably
Mark that you are interested and we will alert you when there are new positions available listed on Comparably
Let xMatters Know You Want To Work There
Overview of Candidates Interested in xMatters on Comparably
Candidates By Department
All Industries | 100% |
|---|
Candidates By Location
San Ramon | 100% |
|---|
Frequently Asked Questions regarding xMatters
What is xMatters address?
xMatters location is at 12647 Alcosta Blvd., Suite 425
Who is the CEO of xMatters?
xMatters CEO is Troy McAlpin, their score by employees is 80
What is xMatters eNPS?
The eNPS for xMatters is -25
What is the salary for Financial Analyst in xMatters?
Financial Analyst average salary in the US is 108k
What are the salaries in the Engineering in xMatters?
The average salaries for Engineering in xMatters is 149k
×