Sustainability and Corporate Social Responsibility at Zappos

At Zappos, we believe that sustainability is crucial to our business and the planet. The downtown Las Vegas headquarters was created to blend Zappos’ unique culture of customer service with that of the urban Las Vegas community, while also considering the environmental impact of our presence in the southwest.

The flagship of our sustainability efforts is evident in the achievement of LEED®-Gold certification for the new Zappos headquarters in downtown Las Vegas. We breathed new life into a beloved staple of the downtown skyline, the 1973 Las Vegas City Hall, by renovating it to the green building standards of the United States Green Building Council (USGBC). Our new headquarters officially opened in October 2013.

At Zappos, our sustainability efforts are woven into all of our business units. Our projects and initiatives are championed by the Campus Operations and Sustainability teams as well as the L.E.A.F. team, a grassroots, employee-driven movement to promote environmental issues and awareness throughout the company.

Environmental Sustainability

The most impactful environmental decision we made was reusing a 300,000 square foot existing building for our campus. The commitment to reuse greatly reduced potential greenhouse gas emissions from demolition and new construction. Furthermore, the project followed the LEED Materials and Resources framework, which includes environmentally responsible choices in carpeting and furnishings as well as paint and cleaning products.