eNPS at Zendesk | Comparably
Comparably
Comparably Awards
Zendesk Claimed Company
Zendesk is redefining customer and employee experience. Our AI-powered solutions help over 100,000 companies build better relationships and grow. We push boundaries of what’s possible and create tech that brings people closer. read more
EMPLOYEE
PARTICIPANTS
353
TOTAL
RATINGS
4386
HR or Marketing? Claim Your Free Employer Account

eNPS at Zendesk

Zendesk's Employee Net Promoter Score (eNPS) is 22, as rated by 288 employees. Employee Net Promoter Score tracks Zendesk employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at Zendesk to a friend? Today, 48% of Zendesk employees would encourage their friends to become coworkers, whereas 26% are neutral and 26% would not recommend working at Zendesk to their friends.

Last updated 2 days ago.

Where This Score Ranks Zendesk's eNPS

  • TOP
    20%

    In the Top 20% of 1666 Similar Sized Companies on Comparably

  • TOP
    50%

    In the Top 50% of 792 Nearby Companies in San Francisco

  • 4th

    4th place versus 5 competitors rated on Comparably

22
Sep
21
Oct
21
Dec
21
Jan
21
Feb
22
May
  • Promoters
  • Passives
  • Detractors
Who Ranks Zendesk's eNPS the Highest?
Experience - Entry Level 100/100
Department - Legal 75/100
Department - Design 67/100
Who Ranks Zendesk's eNPS the Lowest?
Department - Operations -25/100
Ethnicity - Hispanic or Latino -22/100
Tenure - 5 to 10 Years -17/100

Zendesk eNPS At a Glance

Zendesk employees are more likely to recommend Zendesk as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

Employees with Entry Level experience and the Legal department provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at Zendesk to a friend?” Based on 288 ratings, Zendesk ranks 4th place versus its 5 competitors and is right below Salesforce.

Compared to other companies in San Francisco, Zendesk falls into the Top 50% of 792 companies. The last rating was provided 2 days ago.

Zendesk's eNPS Trendline

  • Zendesk21
  • Other Companies in San Francisco
  • Similar Size on Comparably

Zendesk's eNPS Rank Against Similar Sized Companies on Comparably

TOP
20%

Zendesk ranks in the Top 20% of other companies on Comparably with 5,001-10,000 Employees for eNPS Score.

  1. Federal Aviation Administration
    22
  2. Hendrick Automotive Group
    22
  3. Bob Evans Farms
    22
  4. Zendesk
    22
  5. Apple
    21
  6. FedEx
    21
  7. Deloitte (US)
    21

Zendesk's eNPS Rank Against Other Companies Nearby

TOP
50%

Zendesk ranks in the Top 50% of other companies in San Francisco for eNPS Score.

  1. Lyft
    23
  2. Zenefits
    23
  3. Stride Health
    23
  4. Zendesk
    22
  5. Dolls Kill
    22
  6. Narvar
    22
  7. Fastly
    22

Anonymously Ask Zendesk Any Question

Your questions will be posted publicly. Please don't submit any personal information.

Questions Recently Asked asked Zendesk

See other culture dimensions at Zendesk

×
Rate your company