Zendesk's Management Ratings | Comparably
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Zendesk is redefining customer and employee experience. Our AI-powered solutions help over 100,000 companies build better relationships and grow. We push boundaries of what’s possible and create tech that brings people closer. read more
EMPLOYEE
PARTICIPANTS
349
TOTAL
RATINGS
4330
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Zendesk's Management Ratings

Based on 312 ratings, Zendesk employees rate their manager an "A" or 79/100. The Manager score takes into account how employees feel and value their relationship with their manager. The score is comprised from Zendesk employee feedback to questions like “How would you rate your manager?” and “Do you feel comfortable giving your boss negative feedback?” Zendesk's management structure can vary according to department, and scores are broken out accordingly, with Finance department ranking the managers the highest at 91/100.

Last updated months ago.

Where This Score Ranks Zendesk's Manager

  • TOP
    10%

    In the Top 10% of 1660 Similar Sized Companies on Comparably

  • TOP
    25%

    In the Top 25% of 807 Nearby Companies in San Francisco

  • 3rd

    3rd place versus 5 competitors rated on Comparably

81
Dec
80
Jan
80
Mar
79
Aug
79
Sep
A79 / 100
Jan
Who Ranks Zendesk's Manager the Highest?
Department - Finance 91/100
Department - Customer Support 89/100
Department - Product 85/100
Who Ranks Zendesk's Manager the Lowest?
Ethnicity - Hispanic or Latino 61/100
Department - Sales 63/100
Experience - 1 to 3 Years 65/100

Zendesk Manager At a Glance

Zendesk's Manager score is in 3rd place compared to their competitors which include Salesforce, SAP, Atlassian, Helpshift, and Oracle. Their competitor, Salesforce, is ranked right above Zendesk. The company is in the Top 10% of similar sized companies on Comparably.

At Zendesk, the Finance department and the Customer Support department feel the most supported and have the best experience with their manager. However, Hispanic or Latino employees and the Sales department think differently and have the least favorable experience with their manager at Zendesk.

Zendesk's Manager Trendline

  • Zendesk79
  • Other Companies in San Francisco
  • Similar Size on Comparably

How Zendesk's Manager Score is Calculated

FILTER RATINGS BY

Results from 215 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

80
out of 100
How would you rate your manager?
AnswerPercent
Yes83%
No17%
Does your manager seem to care about you as a person?
AnswerPercent
Every week18%
Once a month26%
Once a quarter33%
Once a year18%
Never5%
How often do you get valuable feedback on how to improve at work?
AnswerPercent
Yes89%
No11%
Do you feel comfortable giving your boss negative feedback?

Zendesk's Manager Rank Against Similar Sized Companies on Comparably

TOP
10%

Zendesk ranks in the Top 10% of other companies on Comparably with 5,001-10,000 Employees for Manager Score.

  1. CR Bard
    79 / 100
  2. CBC
    79 / 100
  3. Sika
    79 / 100
  4. Zendesk
    79 / 100
  5. Google
    78 / 100
  6. Costco
    78 / 100
  7. LinkedIn
    78 / 100

Zendesk's Manager Rank Against Other Companies Nearby

TOP
25%

Zendesk ranks in the Top 25% of other companies in San Francisco for Manager Score.

  1. Magic
    80 / 100
  2. Nav
    80 / 100
  3. Intuit
    79 / 100
  4. Zendesk
    79 / 100
  5. Oportun
    79 / 100
  6. HotelTonight
    79 / 100
  7. Degreed
    79 / 100

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