Zendesk Work Culture Score | Comparably
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Zendesk is redefining customer and employee experience. Our AI-powered solutions help over 100,000 companies build better relationships and grow. We push boundaries of what’s possible and create tech that brings people closer. read more
EMPLOYEE
PARTICIPANTS
349
TOTAL
RATINGS
4330
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Zendesk Work Culture Score

Zendesk's Work Culture is scored 78/100 placing it 4th among its competitors and in the Top 15% among similarly sized companies on Comparably. 76% of Zendesk employees are excited about going to work each day and 88% look forward to working with coworkers. The Legal department ranks the highest for work culture while the Sales department ranks the lowest. Learn more about Zendesk's Work Culture below.

Last updated 4 days ago.

Where This Score Ranks Zendesk's Work Culture

  • TOP
    15%

    In the Top 15% of 1824 Similar Sized Companies on Comparably

  • TOP
    35%

    In the Top 35% of 949 Nearby Companies in San Francisco

  • 4th

    4th place versus 5 competitors rated on Comparably

79
Jun
78
Aug
78
Sep
78
Oct
78
Dec
A-78 / 100
Jan
Who Ranks Zendesk's Work Culture the Highest?
Experience - Entry Level 89/100
Department - Legal 88/100
Department - Customer Support 87/100
Who Ranks Zendesk's Work Culture the Lowest?
Ethnicity - Hispanic or Latino 62/100
Tenure - 5 to 10 Years 66/100
Department - Sales 70/100

Zendesk Work Culture At a Glance

Based on 2205 ratings, Zendesk employees rate their Work Culture an "A-" or 78/100. This category describes how employees feel about their environment, relationship with leadership and coworkers as well as their productivity in the workplace.A few of the questions that are answered include "On average, how many hours do you work a day?" and "Are you typically excited about going to work each day?"

76% of Zendesk employees are excited to go to work.Employees with Entry Level experience and the Legal department gave the best ratings and believe Zendesk has a productive and effective Work Culture.However, Hispanic or Latino employees and employees who have been at the company 5 to 10 Years think differently and rank Zendesk's Work Culture the lowest.

Zendesk's Work Culture falls within the Top 15% of 1824 companies of similar size with 5,001-10,000 Employees on Comparably.Zendesk also ranks 4th when being compared to its competitors: Salesforce, Atlassian, SAP, Helpshift, and Oracle.

Zendesk's Work Culture Trendline

  • Zendesk78
  • Other Companies in San Francisco
  • Similar Size on Comparably

How Zendesk's Work Culture Score is Calculated

FILTER RATINGS BY

Results from 340 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

75
out of 100
How would you rate your CEO?
74
out of 100
How would you rate your executive team?
80
out of 100
How would you rate your manager?
AnswerPercent
Yes88%
No12%
Do you look forward to interacting with your coworkers?
84
out of 100
How would you rate the quality of your coworkers?
AnswerPercent
Yes70%
No30%
Are your company's meetings effective?
AnswerPercent
Extremely fast19%
Comfortably fast46%
Moderate24%
A bit slow9%
Bureaucratic2%
What's the work pace at your company?
AnswerPercent
7 or less15%
858%
1020%
123%
More than 124%
On average, how many hours do you work a day?
AnswerPercent
Positive85%
Negative15%
Is your work environment positive or negative?
76
out of 100
How confident are you about the future success of your company?
AnswerPercent
Yes76%
No24%
Are you typically excited about going to work each day?

Zendesk's Work Culture Rank Against Similar Sized Companies on Comparably

TOP
15%

Zendesk ranks in the Top 15% of other companies on Comparably with 5,001-10,000 Employees for Work Culture Score.

  1. COWI
    78 / 100
  2. Invesco
    78 / 100
  3. International SOS
    78 / 100
  4. Zendesk
    78 / 100
  5. Meta
    77 / 100
  6. TEKsystems
    77 / 100
  7. Tesla
    77 / 100

Zendesk's Work Culture Rank Against Other Companies Nearby

TOP
35%

Zendesk ranks in the Top 35% of other companies in San Francisco for Work Culture Score.

  1. Airbnb
    78 / 100
  2. Coursera
    78 / 100
  3. NerdWallet
    78 / 100
  4. Zendesk
    78 / 100
  5. Plaid
    78 / 100
  6. Yelp
    78 / 100
  7. Synopsys Inc
    78 / 100

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