Zendesk Environment Employee Reviews | Comparably
Zendesk Claimed Company
Zendesk is redefining customer and employee experience. Our AI-powered solutions help over 100,000 companies build better relationships and grow. We push boundaries of what’s possible and create tech that brings people closer. read more
EMPLOYEE
PARTICIPANTS
349
TOTAL
RATINGS
4330
HR or Marketing? Claim Your Free Employer Account

Zendesk Environment Employee Reviews

What is most positive about the culture and environment at your company?

Everyone works hard and wants to do a good job, while still keeping a good work/life balance.

The recharge friday and the remote

a lot of people working hard to make our products and company better

Lot of training and invests a lot on employees learning and development

Flexible at work, fail is possible

Understanding, curious, lots of discussion

Whenever someone gets stuck on a problem the solution can come from an employee who we have never met in person. Everyone is very friendly and helpful

Everyoje is really really friendly

You're getting the true Zendesk employee experience when you work on a cross-functional project and see in real-time how increased autonomy AND collaboration are an intentional result of adopting asynchronous work. Time together becomes more intentional, and work apart becomes more flexible.

Review from HR Dept

They actually value their associates

Very inclusive, welcoming culture where differences are embrased.

Review from HR Dept

It's fun, quirky and incredibly supportive.

Review from HR Dept

Good people and recharge Friday

Friendly, collaborative, good people and culture

Not too much pressure on lower level engineers.

Review from Engineering Dept

There is no culture of working too late.

life changing environment here in zendesk than my previous employer convergys / concentrix

employees come first, prioritizing mental health awareness

Humble people willing to help others

Growth mindset and the willingness to collaborate with each other.

Review from Sales Dept

What needs to change to make the company culture better?

There's too much fear in the air. The most prevalent feeling is desperation. Which leads to politics, etc. It has become a net negative. I would strongly advice friends to stay away.

Review from Engineering Dept

Focus on what is important to our internal and external customers and not delivering what some crazed VP thinks is important to produce for their own self promotion

Review from Sales Dept

- True transparency - Open internal communication

Review from Marketing Dept

Review Sentiment at Zendesk

88
88%
12
12%

About Zendesk's Environment

A
75/100

Where This Score Ranks Zendesk's Environment

TOP
10%

In the Top 10% of 1555 similar size companies on Comparably

TOP
35%

In the Top 35% of 738 companies in San Francisco

3rd

3rd place versus 5 competitors rated on Comparably

The environment at Zendesk is considered positive by 85% of employees and regarded as having a “comfortably fast” work pace by 76 employees. Relative to its competitors, Salesforce, Atlassian, Helpshift, SAP, and Oracle, Zendesk's environment score ranks in 3rd place. This also puts them in the Top 10% of 1555 similar sized companies (5,001-10,000 Employees) on Comparably and Top 35% of 738 companies in San Francisco.

Rate Environment the Highest

  • Department - Customer Support
    +9%
  • Department - HR
    +9%
  • Department - Legal
    +8%

Rate Environment the Lowest

  • Ethnicity - Hispanic or Latino
    -13%
  • Department - Sales
    -7%
  • Department - Engineering
    -6%

How Zendesk's Environment Score is Calculated

FILTER RATINGS BY

Results from 169 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 or less15%
858%
1020%
123%
More than 124%
On average, how many hours do you work a day?
AnswerPercent
Extremely fast19%
Comfortably fast46%
Moderate24%
A bit slow9%
Bureaucratic2%
What's the work pace at your company?
AnswerPercent
Positive85%
Negative15%
Is your work environment positive or negative?
AnswerPercent
Yes25%
No75%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
Yes52%
No48%
Do you have a close friend at work?
AnswerPercent
5% or Less48%
5-10%6%
10-25%13%
25-50%23%
50%+10%
What % of the time are you bored at work?
×
Rate your company