Zendesk Team Employee Reviews | Comparably
Zendesk Claimed Company
Zendesk is redefining customer and employee experience. Our AI-powered solutions help over 100,000 companies build better relationships and grow. We push boundaries of what’s possible and create tech that brings people closer. read more
EMPLOYEE
PARTICIPANTS
349
TOTAL
RATINGS
4330
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Zendesk Team Employee Reviews

What are some of the best things about your team?

I get to work with smart, fun, nice people. You feel like you're part of a team working towards the same goals.

Always there to run things by if needed

People are from all over the world. If you don't care about working off hours, long hours or weekends, that's a perk.

Review from Engineering Dept

They are friendly, approachable & kind.

good people. hard working. good intentions.

Open communication but division is appatent. The club, then everyone else. Small club. Company looks at ways to cut commissions. But select few do VERY well and tge rest worry about being on a performance plan or riffed.

Very supportive, can lean on them for any help..

Comitted - engaged - teamwork - agility - transparent

Everyone's given equal opportunity to share their views

We are a great diverse Team and everybody can be their true self without any limitations!

The team is fun and upbeat. Everyone is kind and welcoming. The culture is one of the company's greatest assets.

Thyr are really really awesome

I truly enjoy everything about them

Knowlege, integrety, willingness to help

Review from HR Dept

Incredibly intelligent, engaged, and truly excited to work here. Very collaborative and positive culture!

Review from HR Dept

Kind, smart, helpful, invested, sharing best practices

Friendly, helpful and collaborative, timezone simple

Everyone is very nice and everyone looks forward to working with one another.

Review from Engineering Dept

Smart, fun, hardworking - good people

We are very close and have a culture of helping each other.

What do your coworkers need to improve and how could you work together better?

Need to be more flexible and improve their communication skill

Meeting tend to drift and get off topic

Review from Customer Support Dept

My immediate team is solid

Review from HR Dept

Review Sentiment at Zendesk

88
88%
12
12%

About Zendesk's Team

A
82/100

Where This Score Ranks Zendesk's Team

TOP
10%

In the Top 10% of 1634 similar size companies on Comparably

TOP
35%

In the Top 35% of 784 companies in San Francisco

3rd

3rd place versus 5 competitors rated on Comparably

Zendesk's team score is currently ranked in the Top 10% of similar sized companies on Comparably and placed 3rd among its competitors. 88% of Zendesk employees look forward to interacting with coworkers while 70% believe their company meetings are effective. Among the various teams at Zendesk, the Legal department ranks the highest in team score.

Rate Team the Highest

  • Experience - Entry Level
    +16%
  • Department - Legal
    +15%
  • Department - Customer Support
    +10%

Rate Team the Lowest

  • Tenure - 5 to 10 Years
    -19%
  • Ethnicity - Hispanic or Latino
    -16%
  • Ethnicity - Other
    -12%

How Zendesk's Team Score is Calculated

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Results from 184 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

84
out of 100
How would you rate the quality of your coworkers?
AnswerPercent
Yes70%
No30%
Are your company's meetings effective?
AnswerPercent
Yes88%
No12%
Do you look forward to interacting with your coworkers?
AnswerPercent
Yes21%
No79%
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