Zendesk Employee Reviews | Comparably
Zendesk Claimed Company
Zendesk is redefining customer and employee experience. Our AI-powered solutions help over 100,000 companies build better relationships and grow. We push boundaries of what’s possible and create tech that brings people closer. read more
EMPLOYEE
PARTICIPANTS
353
TOTAL
RATINGS
4386
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Zendesk Employee Reviews

Out of 313 Zendesk employee reviews, 88% were positive. The remaining 12% were constructive reviews with the goal of helping Zendesk improve their work culture. The HR team, with 92% positive reviews, reports the best experience at Zendesk compared to all other departments at the company. The Sales team offered the most constructive feedback, with 20% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

I want to work together for the business motor company very friendly so I dream.

Posted 10 days ago

Good vision, fiscally responsible, things are well planned and thought out.

Amazing people that helps me grow and succeed

The leadership don't have enough power to take decision and find compromis between higher decision and stability

They are professional and driven

What is the best part about your compensation package?

Compensation Reviews

I am more comfortable and flexible with compensation equal to that of people employees.

Posted 10 days ago

The open ended uncapped commission

Restricted stock units and promotions!

Benefits are on par or better than industry avg.

Eniterly WFH, can work from anywhere on the globe for 3 months of the year

What are some of the best things about your team?

Team Reviews

I wish for better teamwork and more friendly successful or failure hope not.

Posted 10 days ago

I get to work with smart, fun, nice people. You feel like you're part of a team working towards the same goals.

Always there to run things by if needed

People are from all over the world. If you don't care about working off hours, long hours or weekends, that's a perk.

Review from Engineering Dept

They are friendly, approachable & kind.

What is most positive about the culture and environment at your company?

Environment Reviews

I am healthy, positive, and in a good environment, helping people develop teamwork and motor skills.

Posted 10 days ago

Everyone works hard and wants to do a good job, while still keeping a good work/life balance.

The recharge friday and the remote

a lot of people working hard to make our products and company better

Lot of training and invests a lot on employees learning and development

What did you like most about the interview process?

Interviews Reviews

I am in a career with an interview more friendly.

Posted 10 days ago

I got to chat with really smart people who sold me a vision that was accurate.

How quickly it went for me

The majority of my team interviewing was with the manager whose team I was eventually hired into.

The pairing style interview and the architecture discuss was made with opened mind and knowledge.

What makes you most happy at work?

Outlook Reviews

I will emotionally make me cry happy because of the job but still not have work jobs. I always feel in faith for life.

Posted 10 days ago

My team is really fantastic.

The commission structure and free lunches

Interesting talking to customers and how the product portfolio is expanding

My team and the work

What do you like best about your company?

Outlook Reviews

That it is used by companies in many industries, so you get to see different use cases and meet diverse people.

Review from Engineering Dept

Customer focus, caring about people.

The people. The product is also fantastic. I'm also aligned with the vision!

Review from Sales Dept
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