Zendesk Employee Reviews
Out of 305 Zendesk employee reviews, 88% were positive. The remaining 12% were constructive reviews with the goal of helping Zendesk improve their work culture. The HR team, with 92% positive reviews, reports the best experience at Zendesk compared to all other departments at the company. The Sales team offered the most constructive feedback, with 20% of that department's reviews constructive in nature.
What do you like best about the leadership team?
Good vision, fiscally responsible, things are well planned and thought out.
Amazing people that helps me grow and succeed
The leadership don't have enough power to take decision and find compromis between higher decision and stability
They are professional and driven
good vision to take the company to the next level. seasoned experience from much more mature companies - to bring best practices and structure for scalability
What is the best part about your compensation package?
The open ended uncapped commission
Restricted stock units and promotions!
Benefits are on par or better than industry avg.
Eniterly WFH, can work from anywhere on the globe for 3 months of the year
Recharge Fridays (every second friday of the month the company offers a day off, that's 12 more long weekends throughout the year!)
Review from HR Dept
What are some of the best things about your team?
I get to work with smart, fun, nice people. You feel like you're part of a team working towards the same goals.
Always there to run things by if needed
People are from all over the world. If you don't care about working off hours, long hours or weekends, that's a perk.
Review from Engineering Dept
They are friendly, approachable & kind.
good people. hard working. good intentions.
What is most positive about the culture and environment at your company?
Everyone works hard and wants to do a good job, while still keeping a good work/life balance.
The recharge friday and the remote
a lot of people working hard to make our products and company better
Lot of training and invests a lot on employees learning and development
Flexible at work, fail is possible
What did you like most about the interview process?
I got to chat with really smart people who sold me a vision that was accurate.
How quickly it went for me
The majority of my team interviewing was with the manager whose team I was eventually hired into.
The pairing style interview and the architecture discuss was made with opened mind and knowledge.
a chance to ask a lot of questions and meet a lot of peers & stakeholders
What makes you most happy at work?
My team is really fantastic.
The commission structure and free lunches
Interesting talking to customers and how the product portfolio is expanding
My team and the work
We have flexibility not only in where we work but how we work. We are trusted to be team players. This allows me to be much more productive and effective.
What do you like best about your company?
That it is used by companies in many industries, so you get to see different use cases and meet diverse people.
Review from Engineering Dept
Customer focus, caring about people.
The people. The product is also fantastic. I'm also aligned with the vision!
Review from Sales Dept