Zenith American Solutions Claimed Company
As a trusted third party administration partner for more than eighty years, Zenith American Solutions provides our clients and their members with tailored solutions, superior customer experiences, and local personalized service. Our mission is to administer the hard-earned benefits of America's Workforce with unwavering compassion. Our commitment is to empower individuals, ensuring they lead secure, productive, and healthy lives.
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Zenith American Solutions Company Culture
Zenith American Solutions Culture
This score is derived from employee ratings & reviews4.3/5
Zenith American Solutions' Overall Culture is rated B+
Zenith American Solutions CEO
Top 10%Top 10% of Similar Size Companies on Comparably
Kim Fiori
80 /100
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Diversity at Zenith American Solutions
Top 25%Top 25% of Similar Size Companies on Comparably
B
Diverse employees at Zenith American Solutions have rated Team, CEO Rating, and Office Culture as the highest categories they have scored
Women at Zenith American Solutions
Top 30%Top 30% of Similar Size Companies on Comparably
B
Women at Zenith American Solutions have rated Team, Office Culture, and Manager as the highest categories they have scored
Zenith American Solutions eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 40%Top 40% of Similar Size Companies on Comparably
Recommend to a Friend?
10
Zenith American Solutions employees are 10% more likely to recommend Zenith American Solutions as a great place to work
| 43% | Promoters |
|---|---|
| 24% | Passives |
| 33% | Detractors |
Working at Zenith American Solutions
Working at Zenith American Solutions is rated highly by 232 employees, across various culture dimensions. Zenith American Solutions employees are most satisfied about Manager, CEO Rating, and Office Culture categories, putting Zenith American Solutions’s culture in the Top 20% compared to similar sized companies on Comparably and in the Top 35% compared to other companies in Homosassa Springs, FL. See below in detail how working at Zenith American Solutions was rated by employees.
Overall Company Culture at Zenith American Solutions
B+
Overall Company Culture at Zenith American Solutions is rated B+
Last updated 4 days ago
Top
20%
Zenith American Solutions ranks in the Top 20% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Zenith American Solutions Employee Reviews
Out of 1355 Zenith American Solutions employee reviews, 82% were positive. The remaining 18% were constructive reviews with the goal of helping Zenith American Solutions improve their work culture.
| Positive Reviews | 82% |
|---|---|
| Constructive Feedback | 18% |
Positive Reviews From Zenith American Solutions Employees
- What is the best part about your compensation package?Low premiums with my health care.
- What makes you most happy at work?Getting my projects done on time. Interacting with my co-workers.
- What do you like best about the leadership team?I appreciate how my leadership team is always available to help with any problems or questions that arise. I also like that we have weekly and quarterly meetings so we know what is going on with the company.
Constructive Feedback From Zenith American Solutions Employees
- Why do you feel undervalued and what would make you feel better about your compensation?I've already communicated this before but it was not taken to heart when you could see who it was coming from. To be more personable and allowing people to feel like they could air this and be heard without feeling they need the protection of anonymity within a survey would be a great start.
- What needs to change to make the company culture better?To see the employees as people, who are struggling, to see their value without them having to basically beg to have their value seen. To pay them appropriately for their value. Allowing employees to feel like they can come to you in good faith without fear of unnecessary consequence
- What's going wrong and how can it be improved?The focus of the top executives is on the budget and the investors, not on the clients that are the source of the income. Happy clients bring on more business. Make the existing clients happy with good products and they will bring in new clients. Word of mouth is the best advertisement there is!
Zenith American Solutions Company Information
Zenith American Solutions Company Overview
As a trusted third party administration partner for more than eighty years, Zenith American Solutions provides our clients and their members with tailored solutions, superior customer experiences, and local personalized service. Our mission is to administer the hard-earned benefits of America's Workforce with unwavering compassion. Our commitment is to empower individuals, ensuring they lead secure, productive, and healthy lives.
Zenith American Solutions was founded in 1944 and its current CEO is Kim Fiori. Since its inception 82 years ago, Zenith American Solutions has grown to 1750 employees.
Zenith American Solutions Mission, Vision & Values
Zenith American Solutions Mission Statement
Our mission is to administer the hard-earned benefits of America’s Workforce with unwavering compassion. Our commitment is to empower individuals, ensuring they lead secure, productive, and healthy lives.
Zenith American Solutions Vision Statement
As a trusted partner, our vision is to deliver customized solutions to multiemployer clients and their members. We relentlessly pursue unparalleled customer experiences and offer personalized service, solidifying our position as the paramount partner in our field.
Zenith American Solutions Values
- Superior Service
- Empowered People
- Industry Expertise
- Continuous Innovation
| Website | zenith-american.com |
|---|---|
| Founding Date | 1944 |
| Company Status | Private |
| Jobs | zenithamerican.applicantpro.com/jobs/ |
| Social Sites | |
| Headquarters | |
| Tampa HQ | 302 Knights Run Ave Tampa, FL 33602 United States of America |
| Phoenix HQ | 2001 W Camelback Rd Phoenix, AZ 85015 United States of America |
| Alameda HQ | 1141 Harbor Bay Pkwy Alameda, CA 94502 United States of America |
| Concord HQ | 3000 Clayton Rd Concord, CA 94518 United States of America |
| Arcadia HQ | 5417 Peck Rd Arcadia, CA 91006 United States of America |
| Pasadena HQ | 200 S Los Robles Ave Pasadena, CA 91101 United States of America |
| San Francisco HQ | 580 California St San Francisco, CA 94104 United States of America |
| Arvada HQ | 5511 W 56th Ave Arvada, CO 80002 United States of America |
| Wallingford HQ | 8 Fairfield Blvd Wallingford, CT 06492 United States of America |
| San Bernardino HQ | 421 N Sierra Way San Bernardino, CA 92410 United States of America |
| Wilmington HQ | 1000 N West St Wilmington, DE 19801 United States of America |
| Tucker HQ | 100 Crescent Centre Pkwy Tucker, GA 30084 United States of America |
| Honolulu HQ | 500 Ala Moana Blvd Honolulu, HI 96813 United States of America |
| Oak Brook HQ | 2625 Butterfield Rd Oak Brook, IL 60523 United States of America |
| Kansas City HQ | 6601 Winchester Ave Kansas City, MO 64133 United States of America |
| Joliet HQ | 1100 NE Frontage Rd Joliet, IL 60431 United States of America |
| Omaha HQ | 8960 L St Omaha, NE 68127 United States of America |
| Albuquerque HQ | 4901 Chappell Dr NE Albuquerque, NM 87107 United States of America |
| Glenmont HQ | 668 Wemple Rd Glenmont, NY 12077 United States of America |
| Mendota HQ | 2520 Pilot Knob Rd Mendota, MN 55120 United States of America |
| Earth City HQ | 502 Earth City Expy Earth City, MO 63045 United States of America |
| Troy HQ | 801 W Big Beaver Rd Troy, MI 48084 United States of America |
| Schenectady HQ | 3000 Troy-Schenectady Rd Schenectady, NY 12309 United States of America |
| Tualatin HQ | 12205 SW Tualatin Rd Tualatin, OR 97062 United States of America |
| Oklahoma City HQ | 909 S Meridian Ave Oklahoma City, OK 73108 United States of America |
| Pittsburgh HQ | 603 Stanwix St Pittsburgh, PA 15222 United States of America |
| Las Vegas HQ | 5655 Badura Ave Las Vegas, NV 89118 United States of America |
| Greendale HQ | 5200 W Loomis Rd Greendale, WI 53129 United States of America |
| Sparks HQ | 911 Ridgebrook Rd Sparks, MD 21152 United States of America |
| Spokane HQ | 201 W North River Dr Spokane, WA 99201 United States of America |
| Landover HQ | 8400 Corporate Drive Landover, MD 20785 United States of America |
| Farmers Branch HQ | 4101 McEwen Rd Farmers Branch, TX 75244 United States of America |
| Bothell HQ | 11724 NE 195th St Bothell, WA 98011 United States of America |
Boston Event
Board Meeting
Zenith American Solutions Employees
Zenith American Solutions has 1750 employees in 33 locations. 232 employees at Zenith American Solutions have reviewed Zenith American Solutions across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 4 days ago.
Overall, the 232 Zenith American Solutions employees give their leadership a grade of A-, or Top 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Zenith American Solutions are generally satisfied with their total compensation at Zenith American Solutions, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Zenith American Solutions are extremely happy with their team. 232 Participants grade the quality of their coworkers an A. The majority believe the meetings at Zenith American Solutions are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Zenith American Solutions believe the environment at Zenith American Solutions is positive. Most Participants believe the pace of work at Zenith American Solutions is comfortably fast. About 62% of the employees at Zenith American Solutions work 8 hours or less, while 2% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Zenith American Solutions are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Zenith American Solutions employees generally work 8.9 hrs a day
Work Hours
A Day in the Life
Employees at Zenith American Solutions report the work pace is comfortably fast
Work Pace
A Day in the Life
89% of Zenith American Solutions employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Zenith American Solutions employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
80% of Zenith American Solutions employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Zenith American Solutions employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
82% of Zenith American Solutions employees call their work environment positive
Environment
Joining Zenith American Solutions - Employee Onboarding
The prevailing opinion from Comparably users in Homosassa Springs, FL about their company is that it was very prepared on their first day. Homosassa Springs, FL employees concluded that their overall onboarding experience was positive. 75% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Zenith American Solutions KPIs and OKRs
Employees’ understanding of Zenith American Solutions' KPIs and OKRs is essential for its success. Out of 225 Zenith American Solutions employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 183 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Zenith American Solutions CEO & Leadership
80 /100
Zenith American Solutions CEO Awards and Recognitions
Zenith American Solutions’s CEO Kim Fiori started in this role in 2021. Kim’s approval rate is in the Top 10% of all CEOs of similar-sized companies on Comparably, and in the Top 15% compared to the CEOs of all other companies in Homosassa Springs, FL. With a high CEO score, Kim Fiori has won the Best CEOs in 2025. Zenith American Solutions’s CEO is highly regarded especially by employees in the Product department, employees in the Marketing department, and Asian or Pacific Islander employees. However, employees in the Claims department, employees in the IT department, and employees in the Admin department have a less favorable view of the CEO and believe there is room for improvement. Compared to Zenith American Solutions’s competitors, Kim Fiori ranks right above BeneSys CEO George Buhalis. Under Fiori’s leadership, Zenith American Solutions employee respondents are most happy about their Manager and the company’s Office Culture. Perks And Benefits and eNPS are two areas, according to respondents, where Zenith American Solutions could stand to see real improvement.
Zenith American Solutions Leadership
The Zenith American Solutions Executive Team is rated an “A-” and led by CEO Kim Fiori, Chief Operations Officer Susan Paul, and Chief Information Officer Patrick Horne
Susan Paul Chief Operations Officer
Susan Paul joined Zenith American Solutions in January 2023. Susan has close to 30 years of experience in the... read more
Patrick Horne Chief Information Officer
Pat Horne joined Zenith American Solutions in July 2023. Pat has been an IT professional for over 32 years, managing IT... read more
Michele Rivas Chief Legal Officer
Michele Rivas was promoted from Vice President, Deputy General Counsel to Chief Legal Officer in September 2023. She has... read more
Kim Marren Chief Financial Officer
Kim joined Zenith in February 2026. She is a highly regarded strategic finance and operations executive with a strong... read more
Zenith American Solutions Salaries
How much does Zenith American Solutions pay?
How much do people at Zenith American Solutions get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Zenith American Solutions is $115,536, or $55 per hour, while the estimated median salary is $116,268, or $55 per hour.
At Zenith American Solutions, the highest paid job is a Corporate Counsel at $186,738 annually and the lowest is a CS Rep at $46,034 annually. Average Zenith American Solutions salaries by department include: Product at $130,593, Customer Support at $65,522, Sales at $127,651, and IT at $99,078. Half of Zenith American Solutions salaries are above $116,268.
232 employees at Zenith American Solutions rank their Compensation in the Top 35% of similar sized companies in the US (based on 475 ratings) while 232 employees at Zenith American Solutions rank their Perks And Benefits in the Top 50% of similar sized companies in the US (based on 457 ratings).
Last updated 5 days ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $67k | $67k | 1st Percentile |
17th Percentile $92k | $92k | 17th Percentile |
33rd Percentile $116k | $116k | 33rd Percentile |
50th Percentile $161k | $161k | 50th Percentile |
67th Percentile $225k | $225k | 67th Percentile |
83rd Percentile $242k | $242k | 83rd Percentile |
100th Percentile $284k | $284k | 100th Percentile |
$115,536*
Average Compensation
$116,268*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Zenith American Solutions Salaries by Department
Diversity & Inclusion at Zenith American Solutions
Diverse employees at Zenith American Solutions score the company 75/100 across various culture categories, placing Zenith American Solutions in the Top 25% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Zenith American Solutions across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Zenith American Solutions Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Tuition Reimbursement
Office Perks
- Work From Home Policy
Zenith American Solutions PTO
Zenith American Solutions' PTO and Vacation policy typically gives 20-30 days off a year.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Frequently Asked Questions regarding Zenith American Solutions
What is Zenith American Solutions address?
Zenith American Solutions location is at 302 Knights Run Ave
Who is the CEO of Zenith American Solutions?
Zenith American Solutions CEO is Kim Fiori, their score by employees is 80
What is Zenith American Solutions eNPS?
The eNPS for Zenith American Solutions is 10
What is the salary for Account Executive in Zenith American Solutions?
Account Executive average salary in the US is 84k
What are the salaries in the IT in Zenith American Solutions?
The average salaries for IT in Zenith American Solutions is 99k
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