ZeroFox Employee Reviews
Out of 7398 ZeroFox employee reviews, 86% were positive. The remaining 14% were constructive reviews with the goal of helping ZeroFox improve their work culture. The Design team, with 100% positive reviews, reports the best experience at ZeroFox compared to all other departments at the company.
Briefly describe your overall experience at your company
Review from Operations Dept
Review from Sales Dept
What do you like best about the leadership team?
Transparency, I feel like can always reach out to the team can get a clear response. Most organizations, i've worked for they were no existent except for townhalls or large opps. Here they're receptive, willing strategize on all aspects of the business
Review from Sales Dept
They provide clear goals and direction
Review from Product Dept
Transparency on business performance being presented during monthly townhall
Review from HR Dept
Good team with good skill set and understandings
Review from Operations Dept
I appreciate the leadership team?
Review from Operations Dept
What does the leadership team need to get better at?
The leadership team needs to understand what the team wants and support, rather than ignoring
Review from Operations Dept
Setting right goalz for the team
Review from Operations Dept
support their teammates at every instance and should not be partial.
Review from Operations Dept
Get better at focusing on customer experience rather than elaborate process which is only becoming a hassle and not making anybody's life easier. Treat and talk to employees with respect and support them. If not attrition is bound to happen
Review from Customer Success Dept
Unrealistic expectations. Dedicating resources to problems that would benefit our customers and employees.
Review from Customer Success Dept
What is the best part about your compensation package?
Currently base salary... initially was informed i would recieve enterprise accounts and only 5% of my book was enterprise + Inherited a lot of Dead on Arrival accounts
Review from Sales Dept
The monetary compensation is far but I would like better health and 401k package.
Review from Product Dept
yes its good far upto now
Review from Operations Dept
The best part of my compensation package is the balance between competitive pay and valuable benefits that support both my professional and personal well-being.
Review from Operations Dept
Compensation is solid, very happy to have the 401k match, CareFirst is pretty good overall (but not without challenges with out-of-network Therapy coverage)
Review from Engineering Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I sometimes feel, my work is not valued enough and feel stuck in my role. A better role where I can grow and better hike.
Review from Operations Dept
Upping Compensation to industry standards
Review from Customer Success Dept
I don't necessarily feel undervalued, and the company needs to do what they need to do to be financially healthy. However, I believe performance-based bonus programs would help ZF get more out of employees, and reciprocally improve their compensation. I believe this is one important missing piece.
Review from Product Dept
Because I was hired before a few others, with more educational background and experience in the field and they still got paid more at starting.
Right now I feel that for the amount of work and stress it takes to support a book of business of 100+ accounts, our team deserves a bit more compensation. The OTE I signed on to seemed fair at the time, but it has become apparent that with the current comp plan, that OTE feels unattainable.
Review from Sales Dept
What are some of the best things about your team?
Collaborative. Sharing best practices, presentations... etc
Review from Sales Dept
value, hardworking, open communication, support
Review from Operations Dept
There is always a willingness to help, which I appreciate.
Review from Product Dept
Culture of Gratitude, support. Chile office is a special place / culture.
Review from Engineering Dept
Friendly, cooperative, good management, good team work
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Can be more professional in terms of communication
Review from Operations Dept
They are great people, I'm just not that social.
Review from Engineering Dept
Outside of the engineering team, more pragmatism, more analysis, less emotion and less politics would be helpful to gaining more participation and more engagement. A variety of people have value to add and the knowledge and expertise is not only at the top.
Review from Engineering Dept
Most are great but there are a few bad apples who are kept around despite causing a toxic workplace culture
Review from Sales Dept
Focus on work and don't ask anything personal
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
Collaborative work culture, facilities and flexible work weeks
Review from HR Dept
The most positive aspect of the company culture is its supportive and inclusive environment, where people are encouraged to share ideas, take initiative, and grow together
Review from Operations Dept
It's fast paced and challenging, but not so fast as to be overwhelming. It has a good balance.
Review from Product Dept
Yes good culture in all aspects
Review from Operations Dept
Literally everyone is looking to support each other. There was an issue with CS intially, but all has been resolved. Lanes have been created
Review from Sales Dept
What needs to change to make the company culture better?
The work itself is boring, everything in India office has to change
Review from Operations Dept
Management should change and managers should learn to manage the team without playing favourites or being biased
Review from Customer Success Dept
Nothing, it's all good no changes needed in this
Review from Engineering Dept
The culture is fine, but the work itself is draining in nature. The company plays no role in that, just the state of the world.
Encouraging more transparent communication and consistent collaboration between global and regional teams would help strengthen trust and inclusivity across the organization. Ensuring all regions feel equally involved in decision-making and planning would make the culture more unified and empowering
Review from Operations Dept
What did you like most about the interview process?
What I liked most about the interview process was the clear communication, the opportunity to showcase my skills, and the chance to learn more about the company’s values and
Review from Operations Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of ZeroFox yet.
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What makes you most happy at work?
defending our customers. The spot where we live in Cyber is niche; and not many people can say they protect Billion dollar organizations like we can
Review from Sales Dept
The exciting opportunities to continuously improve processes and capabilities
Review from HR Dept
colleagues, company culture, work, inavative
Review from Operations Dept
I am working on challenging and worthwhile things.
Review from Product Dept
Work environment here is good
Review from Operations Dept
What's going wrong and how can it be improved?
Nothing is wrong necessarily. There are times with certain accounts that dont have a CSM that I feel im doing a decent amount of work that doesnt pertain to sales to make sure the customer is happy, which causes stress. I dont hate the work but being excited about it is a struggle as well.
Review from Sales Dept
Horrible pay makes me not come to office
Review from Operations Dept
We still feel the company is not doing well as the business success is not always reflected in improvements to the teams
Review from Engineering Dept
Unclear roles. Better internal communication, process mapping, and clear role responsibilites.
Review from Customer Success Dept
Need more work from homes as its more comfortable to work
Review from Operations Dept
What do you like best about your company?
There aren't any Outlook reviews of ZeroFox yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of ZeroFox yet.
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