American Express Claimed Company

EMPLOYEE PARTICIPANTS: 816

TOTAL RATINGS: 7588

SELECT Claimed Company

EMPLOYEE PARTICIPANTS: 20

TOTAL RATINGS: 261

American Express vs SELECT

Compare American Express versus SELECT for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 816 employees and customers of American Express and 20 employees and customers of SELECT.

American Express

American Express's brand is ranked #62 in the list of Global Top 100 Brands, as rated by customers of American Express. Their current market cap is $127.20B.

SELECT

SELECT's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of SELECT.

3.5/5

Product Quality

3.4/5

3.3/5

Pricing

3.1/5

3.4/5

Customer Service

3.2/5

NPS Score

52%	Promoters
13%	Passive
35%	Detractors

Net Promoter Score
Winner by 17

NPS Score

33%	Promoters
34%	Passive
33%	Detractors

See how American Express compares to its competitors

See how SELECT compares to its competitors

Working at American Express vs Working at SELECT

79 / 100

Tied

Carlo Cisco

79 / 100

Tied

American Express

American Express doesn't have enough ratings to calculate the Team Culture Ratings.

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SELECT

Employees at SELECT rate their CEO, Carlo Cisco, 79/100. This score is 0% lower than the scores of American Express' CEO, Stephen Squeri.

CEO Score 79

CEO Score

CEO Score 79

Overall Culture 72

Overall Culture

Overall Culture 70

eNPS

Gender Score 69

Gender Score

Gender Score 72

Diversity Score 69

Diversity Score

Diversity Score 79

Perk And Benefits 76

Perk And Benefits

Perk And Benefits 64

Professional Dev. 53

Professional Dev.

Professional Dev. 49

Overall Culture at American Express vs SELECT

/ 100

American Express

Employees at American Express rate their Overall Culture a 72/100, with Customer Support and Admin as the two departments that rate their experience the highest.

Overall Culture
Winner by 2%

/ 100

SELECT

Employees at SELECT rate their Overall Culture a /100.

American Express72
SELECT

Employee Net Promoter Score at American Express vs SELECT

eNPS

American Express

296 Promoters 47%

137 Passives 22%

198 Detractors 31%

Employee Net Promoter Score
Winner by 4%

eNPS

SELECT

7 Promoters 41%

5 Passives 30%

5 Detractors 29%

American Express14
SELECT

Gender Score at American Express vs SELECT

/ 100

American Express

Employees at American Express rate their Gender Score a 69/100, with Customer Support and Product as the two departments that rate their experience the highest.

/ 100

SELECT

Employees at SELECT rate their Gender Score a /100.

Gender Score
Winner by 3%

American Express69
SELECT

Diversity Score at American Express vs SELECT

/ 100

American Express

Employees at American Express rate their Diversity Score a 69/100, with Customer Support and Marketing as the two departments that rate their experience the highest.

/ 100

SELECT

Employees at SELECT rate their Diversity Score a /100.

Diversity Score
Winner by 10%

American Express69
SELECT

Perk and Benefits Score at American Express vs SELECT

/ 100

American Express

Employees at American Express rate their Perk and Benefits Score a 76/100, with Admin and HR as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 12%

/ 100

SELECT

Employees at SELECT rate their Perk and Benefits Score a /100.

American Express76
SELECT

Professional Development Score at American Express vs SELECT

/ 100

American Express

Employees at American Express rate their Professional Development Score a 53/100, with Customer Support and Product as the two departments that rate their experience the highest.

Professional Development Score
Winner by 4%

/ 100

SELECT

Employees at SELECT rate their Professional Development Score a /100.

American Express53
SELECT

Leadership Culture Ratings vs SELECT

American Express

73 / 100

Leadership Culture Ratings vs SELECT
Winner by 8%

SELECT

65 / 100

American Express rates % higher than SELECT on Leadership Culture Ratings vs SELECT Ratings based on looking at 1849 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's goals clear, and are you invested in them?" and "How often do you get valuable feedback on how to improve at work?".

American Express73
SELECT

Compensation Culture Ratings vs SELECT

American Express

72 / 100

Compensation Culture Ratings vs SELECT
Winner by 4%

SELECT

68 / 100

American Express rates % higher than SELECT on Compensation Culture Ratings vs SELECT Ratings based on looking at 1219 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Do you believe you're paid fairly?".

American Express72
SELECT

Team Culture Ratings vs SELECT

American Express rates % lower than SELECT on Team Culture Ratings vs SELECT Ratings based on looking at 989 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "What are some of the best things about your team?".

American Express74
SELECT

Environment Culture Ratings vs SELECT

American Express rates % lower than SELECT on Environment Culture Ratings vs SELECT Ratings based on looking at 985 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "What is most positive about the culture and environment at your company?".

American Express69
SELECT

Sentiment Culture Ratings vs SELECT

American Express rates % lower than SELECT on Sentiment Culture Ratings vs SELECT Ratings based on looking at 1323 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "Are you typically excited about going to work each day?".

American Express74
SELECT