Bank of Hope vs First Citizens Bank | Comparably
Comparably
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Bank of Hope Claimed Company
This companyis accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
184
TOTAL
RATINGS
5333
First Citizens Bank Claimed Company
EMPLOYEE
PARTICIPANTS
116
TOTAL
RATINGS
1013

Bank of Hope vs First Citizens Bank

Compare Bank of Hope versus First Citizens Bank for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 184 employees and customers of Bank of Hope and 116 employees and customers of First Citizens Bank.

Bank of Hope

Bank of Hope's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Bank of Hope.

First Citizens Bank

First Citizens Bank's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of First Citizens Bank.

3.1/5
Product Quality
2.8/5
2.6/5
Pricing
2.9/5
2.6/5
Customer Service
2.7/5
0
NPS Score
33%Promoters
34%Passive
33%Detractors

Net Promoter Score
Winner by 13

-13
NPS Score
39%Promoters
9%Passive
52%Detractors

See how Bank of Hope compares to its competitors

City National Bank
Citizens National Bank
Bank of the West
East West Bancorp
Pacific City Bank

See how First Citizens Bank compares to its competitors

Capital One
Regions Bank
M&T Bank
Fifth Third Bank
PNC
KeyCorp
Truist
Citizens Bank

Working at Bank of Hope vs Working at First Citizens Bank

Kevin Kim Bank of Hope's CEO
77 / 100

CEO Rating

Frank Holding, Jr. First Citizens Bank's CEO
Frank Holding, Jr.
78 / 100

CEO Rating
Winner by 1%

Bank of Hope

Bank of Hope doesn't have enough ratings to calculate the Team Culture Ratings.

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First Citizens Bank

Employees at First Citizens Bank rate their CEO, Frank Holding, Jr., 78/100. This score is 1% higher than the scores of Bank of Hope's CEO, Kevin Kim. Employees in the HR and Sales departments rate Frank Holding, Jr. the highest.

CEO Score 77
CEO Score
CEO Score 78
Overall Culture 78
Overall Culture
Overall Culture 76
9
eNPS
14
Gender Score 77
Gender Score
Gender Score 88
Diversity Score 76
Diversity Score
Diversity Score 83
Perk And Benefits 81
Perk And Benefits
Perk And Benefits 83
Professional Dev. 75
Professional Dev.
Professional Dev. 72

Overall Culture at Bank of Hope vs First Citizens Bank

78
/ 100
Bank of Hope

Employees at Bank of Hope rate their Overall Culture a 78/100, with HR and Marketing as the two departments that rate their experience the highest.

Overall Culture
Winner by 2%

76
/ 100
First Citizens Bank

Employees at First Citizens Bank rate their Overall Culture a /100, with HR and Sales as the two departments that rate their experience the highest.

  • Bank of Hope
  • First Citizens Bank76

Employee Net Promoter Score at Bank of Hope vs First Citizens Bank

9
eNPS
Bank of Hope
70 Promoters 38%
61 Passives 33%
53 Detractors 29%
14
eNPS
First Citizens Bank
46 Promoters 49%
15 Passives 16%
33 Detractors 35%

Employee Net Promoter Score
Winner by %

  • Bank of Hope
  • First Citizens Bank12

Gender Score at Bank of Hope vs First Citizens Bank

77
/ 100
Bank of Hope

Employees at Bank of Hope rate their Gender Score a 77/100, with HR and Legal as the two departments that rate their experience the highest.

88
/ 100
First Citizens Bank

Employees at First Citizens Bank rate their Gender Score a /100, with Sales and Operations as the two departments that rate their experience the highest.

Gender Score
Winner by 11%

  • Bank of Hope
  • First Citizens Bank89

Diversity Score at Bank of Hope vs First Citizens Bank

76
/ 100
Bank of Hope

Employees at Bank of Hope rate their Diversity Score a 76/100, with Legal and HR as the two departments that rate their experience the highest.

83
/ 100
First Citizens Bank

Employees at First Citizens Bank rate their Diversity Score a /100.

Diversity Score
Winner by 7%

  • Bank of Hope76
  • First Citizens Bank

Perk and Benefits Score at Bank of Hope vs First Citizens Bank

81
/ 100
Bank of Hope

Employees at Bank of Hope rate their Perk and Benefits Score a 81/100, with HR and IT as the two departments that rate their experience the highest.

83
/ 100
First Citizens Bank

Employees at First Citizens Bank rate their Perk and Benefits Score a /100, with Operations and HR as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 2%

  • Bank of Hope
  • First Citizens Bank84

Professional Development Score at Bank of Hope vs First Citizens Bank

75
/ 100
Bank of Hope

Employees at Bank of Hope rate their Professional Development Score a 75/100, with Marketing and IT as the two departments that rate their experience the highest.

Professional Development Score
Winner by 3%

72
/ 100
First Citizens Bank

Employees at First Citizens Bank rate their Professional Development Score a /100.

  • Bank of Hope
  • First Citizens Bank73

Leadership Culture Ratings vs First Citizens Bank

Bank of Hope
81 / 100

Leadership Culture Ratings vs First Citizens Bank
Winner by 1%

First Citizens Bank
80 / 100

Bank of Hope rates % higher than First Citizens Bank on Leadership Culture Ratings vs First Citizens Bank Ratings based on looking at 1700 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of your CEOs management style?" and "Do you approve of the job your executive team is doing at your company?".

  • Bank of Hope
  • First Citizens Bank81

Compensation Culture Ratings vs First Citizens Bank

Bank of Hope
77 / 100
First Citizens Bank
78 / 100

Bank of Hope rates % lower than First Citizens Bank on Compensation Culture Ratings vs First Citizens Bank Ratings based on looking at 511 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Are you satisfied with your Benefits?".

  • Bank of Hope
  • First Citizens Bank78

Team Culture Ratings vs First Citizens Bank

Bank of Hope
88 / 100

Team Culture Ratings vs First Citizens Bank
Winner by 7%

First Citizens Bank
81 / 100

Bank of Hope rates % higher than First Citizens Bank on Team Culture Ratings vs First Citizens Bank Ratings based on looking at 490 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "Are your company's meetings effective?".

  • Bank of Hope
  • First Citizens Bank82

Environment Culture Ratings vs First Citizens Bank

Bank of Hope
77 / 100

Environment Culture Ratings vs First Citizens Bank
Winner by 7%

First Citizens Bank
70 / 100

Bank of Hope rates % higher than First Citizens Bank on Environment Culture Ratings vs First Citizens Bank Ratings based on looking at 1036 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "On average, how many hours do you work a day?".

  • Bank of Hope
  • First Citizens Bank71

Sentiment Culture Ratings vs First Citizens Bank

Bank of Hope
74 / 100

Sentiment Culture Ratings vs First Citizens Bank
Winner by 2%

First Citizens Bank
72 / 100

Bank of Hope rates % higher than First Citizens Bank on Sentiment Culture Ratings vs First Citizens Bank Ratings based on looking at 737 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "What's going wrong and how can it be improved?".

  • Bank of Hope
  • First Citizens Bank72

See how Bank of Hope compares to its competitors

See how First Citizens Bank compares to its competitors