CarMax Claimed Company

EMPLOYEE PARTICIPANTS: 770

TOTAL RATINGS: 6186

CARS.COM Claimed Company

EMPLOYEE PARTICIPANTS: 57

TOTAL RATINGS: 752

CarMax vs CARS.COM

Compare CarMax versus CARS.COM for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 770 employees and customers of CarMax and 57 employees and customers of CARS.COM.

CarMax

CarMax's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of CarMax. Their current market cap is $20.04B.

CARS.COM

CARS.COM's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of CARS.COM. Their current market cap is $1.21B.

2.9/5

Product Quality

4.1/5

2.8/5

Pricing

3.8/5

2.8/5

Customer Service

3.9/5

-8

NPS Score

40%	Promoters
12%	Passive
48%	Detractors

NPS Score

66%	Promoters
11%	Passive
23%	Detractors

Net Promoter Score
Winner by 51

See how CarMax compares to its competitors

Carvana

AutoNation

Penske Automotive Group

Working at CarMax vs Working at CARS.COM

73 / 100

CEO Rating
Winner by 6%

Alex Vetter

67 / 100

CEO Rating

CarMax

CarMax doesn't have enough ratings to calculate the Team Culture Ratings.

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CARS.COM

Employees at CARS.COM rate their CEO, Alex Vetter, 67/100. This score is 6% lower than the scores of CarMax's CEO, William Nash. Employees in the IT and Sales departments rate Alex Vetter the highest.

CEO Score 73

CEO Score

CEO Score 67

Overall Culture 71

Overall Culture

Overall Culture 69

eNPS

Gender Score 69

Gender Score

Gender Score 72

Diversity Score 65

Diversity Score

Diversity Score 63

Perk And Benefits 76

Perk And Benefits

Perk And Benefits 74

Professional Dev. 66

Professional Dev.

Professional Dev. 50

Overall Culture at CarMax vs CARS.COM

/ 100

CarMax

Employees at CarMax rate their Overall Culture a 71/100, with Design and Product as the two departments that rate their experience the highest.

Overall Culture
Winner by 2%

/ 100

CARS.COM

Employees at CARS.COM rate their Overall Culture a /100, with IT and Sales as the two departments that rate their experience the highest.

CarMax71
CARS.COM

Employee Net Promoter Score at CarMax vs CARS.COM

eNPS

CarMax

293 Promoters 47%

96 Passives 16%

225 Detractors 37%

Employee Net Promoter Score
Winner by 5%

eNPS

CARS.COM

21 Promoters 47%

5 Passives 11%

19 Detractors 42%

CarMax10
CARS.COM

Gender Score at CarMax vs CARS.COM

/ 100

CarMax

Employees at CarMax rate their Gender Score a 69/100, with Product and Operations as the two departments that rate their experience the highest.

/ 100

CARS.COM

Employees at CARS.COM rate their Gender Score a /100, with Sales and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner by 3%

CarMax69
CARS.COM

Diversity Score at CarMax vs CARS.COM

/ 100

CarMax

Employees at CarMax rate their Diversity Score a 65/100, with Operations and Sales as the two departments that rate their experience the highest.

Diversity Score
Winner by 2%

/ 100

CARS.COM

Employees at CARS.COM rate their Diversity Score a /100, with Marketing and Engineering as the two departments that rate their experience the highest.

CarMax
CARS.COM63

Perk and Benefits Score at CarMax vs CARS.COM

/ 100

CarMax

Employees at CarMax rate their Perk and Benefits Score a 76/100, with Design and Operations as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 2%

/ 100

CARS.COM

Employees at CARS.COM rate their Perk and Benefits Score a /100, with IT and Sales as the two departments that rate their experience the highest.

CarMax76
CARS.COM

Professional Development Score at CarMax vs CARS.COM

/ 100

CarMax

Employees at CarMax rate their Professional Development Score a 66/100, with Sales as the department that rate their experience the highest.

Professional Development Score
Winner by 16%

/ 100

CARS.COM

Employees at CARS.COM rate their Professional Development Score a /100, with Marketing and Engineering as the two departments that rate their experience the highest.

CarMax65
CARS.COM

Leadership Culture Ratings vs CARS.COM

CarMax

72 / 100

Leadership Culture Ratings vs CARS.COM
Winner by 3%

CARS.COM

69 / 100

CarMax rates % higher than CARS.COM on Leadership Culture Ratings vs CARS.COM Ratings based on looking at 1633 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "What does the leadership team need to get better at?".

CarMax72
CARS.COM

Compensation Culture Ratings vs CARS.COM

CarMax rates % lower than CARS.COM on Compensation Culture Ratings vs CARS.COM Ratings based on looking at 1056 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Do you believe you're paid fairly?".

CarMax68
CARS.COM

Team Culture Ratings vs CARS.COM

CarMax rates % lower than CARS.COM on Team Culture Ratings vs CARS.COM Ratings based on looking at 873 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Are your company's meetings effective?".

CarMax75
CARS.COM

Environment Culture Ratings vs CARS.COM

CarMax rates % lower than CARS.COM on Environment Culture Ratings vs CARS.COM Ratings based on looking at 838 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "On average, how many hours do you work a day?".

CarMax73
CARS.COM

Sentiment Culture Ratings vs CARS.COM

CarMax rates % lower than CARS.COM on Sentiment Culture Ratings vs CARS.COM Ratings based on looking at 1291 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "Are you typically excited about going to work each day?".

CarMax69
CARS.COM