Convergys vs Mattersight | Comparably
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VS
Profile Image
Convergys Claimed Company
EMPLOYEE
PARTICIPANTS
80
TOTAL
RATINGS
1513
Mattersight Claimed Company
EMPLOYEE
PARTICIPANTS
0
TOTAL
RATINGS
0

Convergys vs Mattersight

Compare Convergys versus Mattersight for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 80 employees and customers of Convergys.

Convergys

Convergys's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Convergys.

Mattersight

Mattersight's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Mattersight.


3.2/5
Product Quality
N/A
3.1/5
Pricing
N/A
3.2/5
Customer Service
N/A
-34
NPS Score
22%Promoters
22%Passive
56%Detractors
N/A
NPS Score
0%Promoters
0%Passive
0%Detractors

Net Promoter Score
Winner by 34


Working at Convergys vs Working at Mattersight

Andrea Ayers Convergys' CEO
66 / 100

CEO Rating
Winner

Not enough ratings

CEO Rating

Convergys

Convergys doesn't have enough ratings to calculate the Team Culture Ratings.

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Mattersight

Mattersight doesn't have enough ratings to calculate the Team Culture Ratings.

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CEO Score 66
CEO Score
CEO Score N/A
Overall Culture 64
Overall Culture
Overall Culture N/A
-7
eNPS
Gender Score 64
Gender Score
Gender Score N/A
Diversity Score 62
Diversity Score
Diversity Score N/A
Perk And Benefits 60
Perk And Benefits
Perk And Benefits N/A
Professional Dev. 54
Professional Dev.
Professional Dev. N/A

Overall Culture at Convergys vs Mattersight

64
/ 100
Convergys

Employees at Convergys rate their Overall Culture a 64/100, with Operations and HR as the two departments that rate their experience the highest.

Overall Culture
Winner

0
/ 100
Mattersight

Mattersight doesn't have enough ratings to calculate Overall Culture ratings.

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  • Convergys64

Employee Net Promoter Score at Convergys vs Mattersight

-7
eNPS
Convergys
23 Promoters 36%
13 Passives 21%
27 Detractors 43%

Employee Net Promoter Score
Winner

?
Not enough ratings
Mattersight
0 Promoters 0%
0 Passives 0%
0 Detractors 0%

Employee Net Promoter Score
Winner

  • Convergys-7

Gender Score at Convergys vs Mattersight

64
/ 100
Convergys

Employees at Convergys rate their Gender Score a 64/100, with Admin and Customer Support as the two departments that rate their experience the highest.

Gender Score
Winner

0
/ 100
Mattersight

Mattersight doesn't have enough ratings to calculate Gender Score ratings.

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  • Convergys64

Diversity Score at Convergys vs Mattersight

62
/ 100
Convergys

Employees at Convergys rate their Diversity Score a 62/100, with Operations and Admin as the two departments that rate their experience the highest.

Diversity Score
Winner

0
/ 100
Mattersight

Mattersight doesn't have enough ratings to calculate Diversity Score ratings.

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  • Convergys62

Perk and Benefits Score at Convergys vs Mattersight

60
/ 100
Convergys

Employees at Convergys rate their Perk and Benefits Score a 60/100, with Operations and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner

0
/ 100
Mattersight

Mattersight doesn't have enough ratings to calculate Perk and Benefits Score ratings.

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  • Convergys60

Professional Development Score at Convergys vs Mattersight

54
/ 100
Convergys

Employees at Convergys rate their Professional Development Score a 54/100, with Customer Support as the department that rate their experience the highest.

Professional Development Score
Winner

0
/ 100
Mattersight

Mattersight doesn't have enough ratings to calculate Professional Development Score ratings.

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  • Convergys54

Leadership Culture Ratings vs Mattersight

Convergys
64 / 100

Leadership Culture Ratings vs Mattersight
Winner

Mattersight doesn't have enough ratings to calculate the Team Culture Ratings.

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  • Convergys64

Compensation Culture Ratings vs Mattersight

Convergys
57 / 100

Compensation Culture Ratings vs Mattersight
Winner

Mattersight doesn't have enough ratings to calculate the Team Culture Ratings.

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  • Convergys57

Team Culture Ratings vs Mattersight

Convergys
74 / 100

Team Culture Ratings vs Mattersight
Winner

Mattersight doesn't have enough ratings to calculate the Team Culture Ratings.

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  • Convergys74

Environment Culture Ratings vs Mattersight

Convergys
71 / 100

Environment Culture Ratings vs Mattersight
Winner

Mattersight doesn't have enough ratings to calculate the Team Culture Ratings.

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  • Convergys71

Sentiment Culture Ratings vs Mattersight

Convergys
70 / 100

Sentiment Culture Ratings vs Mattersight
Winner

Mattersight doesn't have enough ratings to calculate the Team Culture Ratings.

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  • Convergys70