Convergys vs Uniphore | Comparably
Profile Image
VS
Convergys Claimed Company
EMPLOYEE
PARTICIPANTS
80
TOTAL
RATINGS
1513
Uniphore Claimed Company
EMPLOYEE
PARTICIPANTS
4
TOTAL
RATINGS
40

Convergys vs Uniphore

Compare Convergys versus Uniphore for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 80 employees and customers of Convergys and 4 employees and customers of Uniphore.

Convergys

Convergys's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Convergys.

Uniphore

Uniphore's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Uniphore.


3.2/5
Product Quality
2.2/5
3.1/5
Pricing
3.5/5
3.2/5
Customer Service
3.7/5
-34
NPS Score
22%Promoters
22%Passive
56%Detractors
0
NPS Score
50%Promoters
0%Passive
50%Detractors

Net Promoter Score
Winner by 34


See how Uniphore compares to its competitors

Working at Convergys vs Working at Uniphore

Andrea Ayers Convergys' CEO
66 / 100

CEO Rating
Winner by 13%

53 / 100

CEO Rating

Convergys

Convergys doesn't have enough ratings to calculate the Team Culture Ratings.

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Uniphore

Employees at Uniphore rate their CEO, Umesh Sachdev, 53/100. This score is 13% lower than the scores of Convergys' CEO, Andrea Ayers.


CEO Score 66
CEO Score
CEO Score 53
Overall Culture 64
Overall Culture
Overall Culture 53
-7
eNPS
-34
Gender Score 64
Gender Score
Gender Score N/A
Diversity Score 62
Diversity Score
Diversity Score N/A
Perk And Benefits 60
Perk And Benefits
Perk And Benefits N/A
Professional Dev. 54
Professional Dev.
Professional Dev. N/A

Overall Culture at Convergys vs Uniphore

64
/ 100
Convergys

Employees at Convergys rate their Overall Culture a 64/100, with Operations and HR as the two departments that rate their experience the highest.

Overall Culture
Winner by 11%

53
/ 100
Uniphore

Employees at Uniphore rate their Overall Culture a /100.

  • Convergys64
  • Uniphore

Employee Net Promoter Score at Convergys vs Uniphore

-7
eNPS
Convergys
23 Promoters 36%
13 Passives 21%
27 Detractors 43%

Employee Net Promoter Score
Winner by 27%

-34
eNPS
Uniphore
1 Promoters 33%
0 Passives 0%
2 Detractors 67%
  • Convergys-7
  • Uniphore

Gender Score at Convergys vs Uniphore

64
/ 100
Convergys

Employees at Convergys rate their Gender Score a 64/100, with Admin and Customer Support as the two departments that rate their experience the highest.

Gender Score
Winner

0
/ 100
Uniphore

Uniphore doesn't have enough ratings to calculate Gender Score ratings.

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  • Convergys64

Diversity Score at Convergys vs Uniphore

62
/ 100
Convergys

Employees at Convergys rate their Diversity Score a 62/100, with Operations and Admin as the two departments that rate their experience the highest.

Diversity Score
Winner

0
/ 100
Uniphore

Uniphore doesn't have enough ratings to calculate Diversity Score ratings.

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  • Convergys62

Perk and Benefits Score at Convergys vs Uniphore

60
/ 100
Convergys

Employees at Convergys rate their Perk and Benefits Score a 60/100, with Operations and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner

0
/ 100
Uniphore

Uniphore doesn't have enough ratings to calculate Perk and Benefits Score ratings.

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  • Convergys60

Professional Development Score at Convergys vs Uniphore

54
/ 100
Convergys

Employees at Convergys rate their Professional Development Score a 54/100, with Customer Support as the department that rate their experience the highest.

Professional Development Score
Winner

0
/ 100
Uniphore

Uniphore doesn't have enough ratings to calculate Professional Development Score ratings.

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  • Convergys54

Leadership Culture Ratings vs Uniphore

Convergys
64 / 100

Leadership Culture Ratings vs Uniphore
Winner by 14%

Convergys rates % higher than Uniphore on Leadership Culture Ratings vs Uniphore Ratings based on looking at 347 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your manager?" and "Is your company invested in your career growth?".

  • Convergys64
  • Uniphore

Compensation Culture Ratings vs Uniphore

Convergys
57 / 100

Compensation Culture Ratings vs Uniphore
Winner

Uniphore doesn't have enough ratings to calculate the Team Culture Ratings.

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  • Convergys57

Team Culture Ratings vs Uniphore

Convergys
74 / 100

Team Culture Ratings vs Uniphore
Winner

Uniphore doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

  • Convergys74

Environment Culture Ratings vs Uniphore

Convergys rates % lower than Uniphore on Environment Culture Ratings vs Uniphore Ratings based on looking at 237 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "On average, how many hours do you work a day?".

  • Convergys71
  • Uniphore

Sentiment Culture Ratings vs Uniphore

Convergys
70 / 100

Sentiment Culture Ratings vs Uniphore
Winner by 25%

Convergys rates % higher than Uniphore on Sentiment Culture Ratings vs Uniphore Ratings based on looking at 201 ratings from employees of the two companies. Ratings come from the answers to questions like "What makes you most happy at work?" and "What's going wrong and how can it be improved?".

  • Convergys
  • Uniphore32

See how Uniphore compares to its competitors