Convergys Claimed Company

EMPLOYEE PARTICIPANTS: 80

TOTAL RATINGS: 1513

Uniphore Claimed Company

EMPLOYEE PARTICIPANTS: 4

TOTAL RATINGS: 40

Convergys vs Uniphore

Compare Convergys versus Uniphore for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 80 employees and customers of Convergys and 4 employees and customers of Uniphore.

Convergys

Convergys's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Convergys.

Uniphore

Uniphore's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Uniphore.

3.2/5

Product Quality

2.2/5

3.1/5

Pricing

3.5/5

3.2/5

Customer Service

3.7/5

-34

NPS Score

22%	Promoters
22%	Passive
56%	Detractors

NPS Score

50%	Promoters
0%	Passive
50%	Detractors

Net Promoter Score
Winner by 34

See how Convergys compares to its competitors

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Infosys

Alorica

APAC Customer Services

See how Uniphore compares to its competitors

Advanced Voice Recognition Systems

Gladson

Working at Convergys vs Working at Uniphore

66 / 100

CEO Rating
Winner by 13%

Umesh Sachdev

53 / 100

CEO Rating

Convergys

Convergys doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Uniphore

Employees at Uniphore rate their CEO, Umesh Sachdev, 53/100. This score is 13% lower than the scores of Convergys' CEO, Andrea Ayers.

CEO Score 66

CEO Score

CEO Score 53

Overall Culture 64

Overall Culture

Overall Culture 53

-7

eNPS

-34

Gender Score 64

Gender Score

Gender Score N/A

Diversity Score 62

Diversity Score

Diversity Score N/A

Perk And Benefits 60

Perk And Benefits

Perk And Benefits N/A

Professional Dev. 54

Professional Dev.

Professional Dev. N/A

Overall Culture at Convergys vs Uniphore

/ 100

Convergys

Employees at Convergys rate their Overall Culture a 64/100, with Operations and HR as the two departments that rate their experience the highest.

Overall Culture
Winner by 11%

/ 100

Uniphore

Employees at Uniphore rate their Overall Culture a /100.

Convergys64
Uniphore

Employee Net Promoter Score at Convergys vs Uniphore

-7

eNPS

Convergys

23 Promoters 36%

13 Passives 21%

27 Detractors 43%

Employee Net Promoter Score
Winner by 27%

-34

eNPS

Uniphore

1 Promoters 33%

0 Passives 0%

2 Detractors 67%

Convergys-7
Uniphore

Gender Score at Convergys vs Uniphore

/ 100

Convergys

Employees at Convergys rate their Gender Score a 64/100, with Admin and Customer Support as the two departments that rate their experience the highest.

Gender Score
Winner

/ 100

Uniphore

Uniphore doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Convergys64

Diversity Score at Convergys vs Uniphore

/ 100

Convergys

Employees at Convergys rate their Diversity Score a 62/100, with Operations and Admin as the two departments that rate their experience the highest.

Diversity Score
Winner

/ 100

Uniphore

Uniphore doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Convergys62

Perk and Benefits Score at Convergys vs Uniphore

/ 100

Convergys

Employees at Convergys rate their Perk and Benefits Score a 60/100, with Operations and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner

/ 100

Uniphore

Uniphore doesn't have enough ratings to calculate Perk and Benefits Score ratings.

Know someone that works there? Invite them to rate their experience.

Convergys60

Professional Development Score at Convergys vs Uniphore

/ 100

Convergys

Employees at Convergys rate their Professional Development Score a 54/100, with Customer Support as the department that rate their experience the highest.

Professional Development Score
Winner

/ 100

Uniphore

Uniphore doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Convergys54

Leadership Culture Ratings vs Uniphore

Convergys

64 / 100

Leadership Culture Ratings vs Uniphore
Winner by 14%

Uniphore

50 / 100

Convergys rates % higher than Uniphore on Leadership Culture Ratings vs Uniphore Ratings based on looking at 347 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your manager?" and "Is your company invested in your career growth?".

Convergys64
Uniphore

Compensation Culture Ratings vs Uniphore

Convergys

57 / 100

Compensation Culture Ratings vs Uniphore
Winner

Uniphore

Not enough ratings

Uniphore doesn't have enough ratings to calculate the Team Culture Ratings.

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Convergys57

Team Culture Ratings vs Uniphore

Convergys

74 / 100

Team Culture Ratings vs Uniphore
Winner

Uniphore

Not enough ratings

Uniphore doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Convergys74

Environment Culture Ratings vs Uniphore

Convergys rates % lower than Uniphore on Environment Culture Ratings vs Uniphore Ratings based on looking at 237 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "On average, how many hours do you work a day?".

Convergys71
Uniphore

Sentiment Culture Ratings vs Uniphore

Convergys

70 / 100

Sentiment Culture Ratings vs Uniphore
Winner by 25%

Uniphore

45 / 100

Convergys rates % higher than Uniphore on Sentiment Culture Ratings vs Uniphore Ratings based on looking at 201 ratings from employees of the two companies. Ratings come from the answers to questions like "What makes you most happy at work?" and "What's going wrong and how can it be improved?".

Convergys
Uniphore32