Fetch vs Rakuten | Comparably
Comparably
Profile Image
VS
Fetch Claimed Company
This companyis accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
290
TOTAL
RATINGS
7586
Rakuten
EMPLOYEE
PARTICIPANTS
207
TOTAL
RATINGS
1606

Fetch vs Rakuten

Compare Fetch versus Rakuten for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 290 employees and customers of Fetch and 207 employees and customers of Rakuten.

Fetch

Fetch's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Fetch. Their current valuation is $150.00M.

Rakuten

Rakuten's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Rakuten.

2.6/5
Product Quality
3.7/5
2.8/5
Pricing
3.5/5
2.6/5
Customer Service
3.6/5
-12
NPS Score
44%Promoters
0%Passive
56%Detractors
15
NPS Score
47%Promoters
21%Passive
32%Detractors

Net Promoter Score
Winner by 27

See how Fetch compares to its competitors

Shopkick
BerryCart
Ibotta
Honey
Checkout 51

Working at Fetch vs Working at Rakuten

Wes Schroll Fetch's CEO
93 / 100

CEO Rating
Winner by 16%

Hiroshi Mikitani Rakuten's CEO
Hiroshi Mikitani
77 / 100

CEO Rating

Fetch

Fetch doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Rakuten

Employees at Rakuten rate their CEO, Hiroshi Mikitani, 77/100. This score is 16% lower than the scores of Fetch's CEO, Wes Schroll. Employees in the IT and Marketing departments rate Hiroshi Mikitani the highest.

CEO Score 93
CEO Score
CEO Score 77
Overall Culture 86
Overall Culture
Overall Culture 68
62
eNPS
11
Gender Score 85
Gender Score
Gender Score 67
Diversity Score 85
Diversity Score
Diversity Score 60
Perk And Benefits 88
Perk And Benefits
Perk And Benefits 65
Professional Dev. 78
Professional Dev.
Professional Dev. 54

Overall Culture at Fetch vs Rakuten

86
/ 100
Fetch

Employees at Fetch rate their Overall Culture a 86/100, with Admin and Business Development as the two departments that rate their experience the highest.

Overall Culture
Winner by 18%

68
/ 100
Rakuten

Employees at Rakuten rate their Overall Culture a /100, with Customer Support and IT as the two departments that rate their experience the highest.

  • Fetch
  • Rakuten68

Employee Net Promoter Score at Fetch vs Rakuten

62
eNPS
Fetch
182 Promoters 73%
41 Passives 16%
27 Detractors 11%

Employee Net Promoter Score
Winner by 51%

11
eNPS
Rakuten
64 Promoters 42%
40 Passives 27%
46 Detractors 31%
  • Fetch
  • Rakuten11

Gender Score at Fetch vs Rakuten

85
/ 100
Fetch

Employees at Fetch rate their Gender Score a 85/100, with IT and Finance as the two departments that rate their experience the highest.

Gender Score
Winner by 18%

67
/ 100
Rakuten

Employees at Rakuten rate their Gender Score a /100.

  • Fetch85
  • Rakuten

Diversity Score at Fetch vs Rakuten

85
/ 100
Fetch

Employees at Fetch rate their Diversity Score a 85/100, with Business Development and Customer Support as the two departments that rate their experience the highest.

Diversity Score
Winner by 25%

60
/ 100
Rakuten

Employees at Rakuten rate their Diversity Score a /100, with IT and Engineering as the two departments that rate their experience the highest.

  • Fetch
  • Rakuten60

Perk and Benefits Score at Fetch vs Rakuten

88
/ 100
Fetch

Employees at Fetch rate their Perk and Benefits Score a 88/100, with Finance and Customer Success as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 23%

65
/ 100
Rakuten

Employees at Rakuten rate their Perk and Benefits Score a /100, with Customer Support and IT as the two departments that rate their experience the highest.

  • Fetch
  • Rakuten65

Professional Development Score at Fetch vs Rakuten

78
/ 100
Fetch

Employees at Fetch rate their Professional Development Score a 78/100, with Finance and Admin as the two departments that rate their experience the highest.

Professional Development Score
Winner by 24%

54
/ 100
Rakuten

Employees at Rakuten rate their Professional Development Score a /100, with Engineering as the department that rate their experience the highest.

  • Fetch
  • Rakuten53

Leadership Culture Ratings vs Rakuten

Fetch
90 / 100

Leadership Culture Ratings vs Rakuten
Winner by 20%

Rakuten
70 / 100

Fetch rates % higher than Rakuten on Leadership Culture Ratings vs Rakuten Ratings based on looking at 2562 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your CEO?" and "Do Your Company Leaders Do What They Should to Retain You as an Employee?".

  • Fetch
  • Rakuten70

Compensation Culture Ratings vs Rakuten

Fetch
87 / 100

Compensation Culture Ratings vs Rakuten
Winner by 26%

Rakuten
61 / 100

Fetch rates % higher than Rakuten on Compensation Culture Ratings vs Rakuten Ratings based on looking at 782 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

  • Fetch
  • Rakuten61

Team Culture Ratings vs Rakuten

Fetch
91 / 100

Team Culture Ratings vs Rakuten
Winner by 20%

Rakuten
71 / 100

Fetch rates % higher than Rakuten on Team Culture Ratings vs Rakuten Ratings based on looking at 738 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "What are some of the best things about your team?".

  • Fetch
  • Rakuten71

Environment Culture Ratings vs Rakuten

Fetch
78 / 100

Environment Culture Ratings vs Rakuten
Winner by 13%

Rakuten
65 / 100

Fetch rates % higher than Rakuten on Environment Culture Ratings vs Rakuten Ratings based on looking at 1487 ratings from employees of the two companies. Ratings come from the answers to questions like "What's the work pace at your company?" and "On average, how many hours do you work a day?".

  • Fetch
  • Rakuten65

Sentiment Culture Ratings vs Rakuten

Fetch
85 / 100

Sentiment Culture Ratings vs Rakuten
Winner by 11%

Rakuten
74 / 100

Fetch rates % higher than Rakuten on Sentiment Culture Ratings vs Rakuten Ratings based on looking at 1074 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "How confident are you about the future success of your company?".

  • Fetch
  • Rakuten74

See how Fetch compares to its competitors