Lumen (formerly CenturyLink) Claimed Company

EMPLOYEE PARTICIPANTS: 949

TOTAL RATINGS: 10244

WideOpenWest

EMPLOYEE PARTICIPANTS: 9

TOTAL RATINGS: 159

Lumen (formerly CenturyLink) vs WideOpenWest

Compare Lumen (formerly CenturyLink) versus WideOpenWest for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 949 employees and customers of Lumen (formerly CenturyLink) and 9 employees and customers of WideOpenWest.

Lumen (formerly CenturyLink)

Lumen (formerly CenturyLink)'s brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Lumen (formerly CenturyLink). Their current market cap is $12.07B.

WideOpenWest

WideOpenWest's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of WideOpenWest. Their current valuation is $1.19B.

1.5/5

Product Quality

2.7/5

1.5/5

Pricing

2.7/5

1.5/5

Customer Service

2.7/5

-77

NPS Score

10%	Promoters
3%	Passive
87%	Detractors

NPS Score

50%	Promoters
0%	Passive
50%	Detractors

Net Promoter Score
Winner by 77

See how Lumen (formerly CenturyLink) compares to its competitors

Cogent Communications

Earthlink

Good Technology

See how WideOpenWest compares to its competitors

Working at Lumen (formerly CenturyLink) vs Working at WideOpenWest

47 / 100

CEO Rating

Colleen Abdoulah

64 / 100

CEO Rating
Winner by 17%

Lumen (formerly CenturyLink)

Lumen (formerly CenturyLink) doesn't have enough ratings to calculate the Team Culture Ratings.

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WideOpenWest

Employees at WideOpenWest rate their CEO, Colleen Abdoulah, 64/100. This score is 17% higher than the scores of Lumen (formerly CenturyLink) CEO, Jeffrey Storey.

CEO Score 47

CEO Score

CEO Score 64

Overall Culture 52

Overall Culture

Overall Culture 60

-49

eNPS

Gender Score 59

Gender Score

Gender Score N/A

Diversity Score 56

Diversity Score

Diversity Score 54

Perk And Benefits 53

Perk And Benefits

Perk And Benefits 45

Professional Dev. 43

Professional Dev.

Professional Dev. N/A

Overall Culture at Lumen (formerly CenturyLink) vs WideOpenWest

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Overall Culture a 52/100, with HR and Customer Support as the two departments that rate their experience the highest.

/ 100

WideOpenWest

Employees at WideOpenWest rate their Overall Culture a /100.

Overall Culture
Winner by 8%

Lumen (formerly CenturyLink)52
WideOpenWest

Employee Net Promoter Score at Lumen (formerly CenturyLink) vs WideOpenWest

-49

eNPS

Lumen (formerly CenturyLink)

137 Promoters 19%

89 Passives 13%

488 Detractors 68%

Employee Net Promoter Score
Winner by 49%

eNPS

WideOpenWest

3 Promoters 43%

1 Passives 14%

3 Detractors 43%

Employee Net Promoter Score
Winner by %

Lumen (formerly CenturyLink)-49
WideOpenWest

Gender Score at Lumen (formerly CenturyLink) vs WideOpenWest

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Gender Score a 59/100, with HR and IT as the two departments that rate their experience the highest.

Gender Score
Winner

/ 100

WideOpenWest

WideOpenWest doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Lumen (formerly CenturyLink)59

Diversity Score at Lumen (formerly CenturyLink) vs WideOpenWest

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Diversity Score a 56/100, with Operations and Customer Support as the two departments that rate their experience the highest.

Diversity Score
Winner by 2%

/ 100

WideOpenWest

Employees at WideOpenWest rate their Diversity Score a /100.

Lumen (formerly CenturyLink)56
WideOpenWest

Perk and Benefits Score at Lumen (formerly CenturyLink) vs WideOpenWest

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Perk and Benefits Score a 53/100, with HR and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 8%

/ 100

WideOpenWest

Employees at WideOpenWest rate their Perk and Benefits Score a /100.

Lumen (formerly CenturyLink)53
WideOpenWest

Professional Development Score at Lumen (formerly CenturyLink) vs WideOpenWest

/ 100

Lumen (formerly CenturyLink)

Employees at Lumen (formerly CenturyLink) rate their Professional Development Score a 43/100, with Customer Support and Sales as the two departments that rate their experience the highest.

Professional Development Score
Winner

/ 100

WideOpenWest

WideOpenWest doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Lumen (formerly CenturyLink)43

Leadership Culture Ratings vs WideOpenWest

Lumen (formerly CenturyLink)

49 / 100

WideOpenWest

57 / 100

Lumen (formerly CenturyLink) rates % lower than WideOpenWest on Leadership Culture Ratings vs WideOpenWest Ratings based on looking at 2336 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your executive team?" and "Do you approve of the job your executive team is doing at your company?".

Lumen (formerly CenturyLink)49
WideOpenWest

Compensation Culture Ratings vs WideOpenWest

Lumen (formerly CenturyLink)

53 / 100

Compensation Culture Ratings vs WideOpenWest
Winner by 8%

WideOpenWest

45 / 100

Lumen (formerly CenturyLink) rates % higher than WideOpenWest on Compensation Culture Ratings vs WideOpenWest Ratings based on looking at 1637 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Are you satisfied with your stock/equity compensation?".

Lumen (formerly CenturyLink)53
WideOpenWest

Team Culture Ratings vs WideOpenWest

Lumen (formerly CenturyLink)

64 / 100

Team Culture Ratings vs WideOpenWest
Winner by 11%

WideOpenWest

53 / 100

Lumen (formerly CenturyLink) rates % higher than WideOpenWest on Team Culture Ratings vs WideOpenWest Ratings based on looking at 1420 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "What do your coworkers need to improve and how could you work together better?".

Lumen (formerly CenturyLink)64
WideOpenWest

Environment Culture Ratings vs WideOpenWest

Lumen (formerly CenturyLink)

61 / 100

WideOpenWest

65 / 100

Lumen (formerly CenturyLink) rates % lower than WideOpenWest on Environment Culture Ratings vs WideOpenWest Ratings based on looking at 1445 ratings from employees of the two companies. Ratings come from the answers to questions like "What % of the time are you bored at work?" and "What needs to change to make the company culture better?".

Lumen (formerly CenturyLink)60
WideOpenWest

Sentiment Culture Ratings vs WideOpenWest

Lumen (formerly CenturyLink)

44 / 100

WideOpenWest

58 / 100

Lumen (formerly CenturyLink) rates % lower than WideOpenWest on Sentiment Culture Ratings vs WideOpenWest Ratings based on looking at 1745 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "What's going wrong and how can it be improved?".

Lumen (formerly CenturyLink)44
WideOpenWest