EMPLOYEE PARTICIPANTS: 207

TOTAL RATINGS: 1606

EMPLOYEE PARTICIPANTS: 0

TOTAL RATINGS: 0

Rakuten vs Sagawa Express

Compare Rakuten versus Sagawa Express for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 207 employees and customers of Rakuten and 3 employees and customers of Sagawa Express.

Rakuten

Rakuten's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Rakuten.

Sagawa Express

Sagawa Express's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Sagawa Express.

3.7/5

Product Quality

3.4/5

3.5/5

Pricing

5/5

3.6/5

Customer Service

5/5

NPS Score

47%	Promoters
21%	Passive
32%	Detractors

NPS Score

67%	Promoters
0%	Passive
33%	Detractors

Net Promoter Score
Winner by 19

See how Rakuten compares to its competitors

See how Sagawa Express compares to its competitors

Seino

Yahoo Japan

Working at Rakuten vs Working at Sagawa Express

77 / 100

CEO Rating

100 / 100

CEO Rating
Winner by 23%

Rakuten

Rakuten doesn't have enough ratings to calculate the Team Culture Ratings.

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Sagawa Express

Employees at Sagawa Express rate their CEO, , 100/100. This score is 23% higher than the scores of Rakuten's CEO, Hiroshi Mikitani.

CEO Score 77

CEO Score

CEO Score 100

Overall Culture 68

Overall Culture

Overall Culture N/A

eNPS

Gender Score 67

Gender Score

Gender Score N/A

Diversity Score 60

Diversity Score

Diversity Score N/A

Perk And Benefits 65

Perk And Benefits

Perk And Benefits N/A

Professional Dev. 54

Professional Dev.

Professional Dev. N/A

Overall Culture at Rakuten vs Sagawa Express

/ 100

Rakuten

Employees at Rakuten rate their Overall Culture a 68/100, with Customer Support and IT as the two departments that rate their experience the highest.

Overall Culture
Winner

/ 100

Sagawa Express

Sagawa Express doesn't have enough ratings to calculate Overall Culture ratings.

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Rakuten68

Employee Net Promoter Score at Rakuten vs Sagawa Express

eNPS

Rakuten

64 Promoters 42%

40 Passives 27%

46 Detractors 31%

Employee Net Promoter Score
Winner

Not enough ratings

Sagawa Express

0 Promoters 0%

0 Passives 0%

0 Detractors 0%

Rakuten11

Gender Score at Rakuten vs Sagawa Express

/ 100

Rakuten

Employees at Rakuten rate their Gender Score a 67/100.

Gender Score
Winner

/ 100

Sagawa Express

Sagawa Express doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Rakuten67

Diversity Score at Rakuten vs Sagawa Express

/ 100

Rakuten

Employees at Rakuten rate their Diversity Score a 60/100, with IT and Engineering as the two departments that rate their experience the highest.

Diversity Score
Winner

/ 100

Sagawa Express

Sagawa Express doesn't have enough ratings to calculate Diversity Score ratings.

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Rakuten60

Perk and Benefits Score at Rakuten vs Sagawa Express

/ 100

Rakuten

Employees at Rakuten rate their Perk and Benefits Score a 65/100, with Customer Support and IT as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner

/ 100

Sagawa Express

Sagawa Express doesn't have enough ratings to calculate Perk and Benefits Score ratings.

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Rakuten65

Professional Development Score at Rakuten vs Sagawa Express

/ 100

Rakuten

Employees at Rakuten rate their Professional Development Score a 54/100, with Engineering as the department that rate their experience the highest.

Professional Development Score
Winner

/ 100

Sagawa Express

Sagawa Express doesn't have enough ratings to calculate Professional Development Score ratings.

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Rakuten53

Leadership Culture Ratings vs Sagawa Express

Rakuten rates % lower than Sagawa Express on Leadership Culture Ratings vs Sagawa Express Ratings based on looking at 381 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you feel comfortable giving your boss negative feedback?" and "What do you like best about the leadership team?".