DirecTV is an American digital entertainment services provider delivering sports, news, movies, family and local programming channels. Weiterlesen
The job duties, customer interaction makes it worth it. The corporate aspect and total disregard for employees doesn't.
Beschreiben Sie kurz Ihre Gesamterfahrung in Ihrem Unternehmen
Morale is going downhill fast. Employees commitment to the company is disappearing fast.
Was hat Ihnen am Interviewprozess am besten gefallen?
Open and comfortable interviewers who were knowledgeable.
Was muss geändert werden, um die Unternehmenskultur zu verbessern?
Company actually needs to care about the employees.
Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?
More teamwork. Team building. Truthful and open communication. Transparency.
Was muss geändert werden, um die Unternehmenskultur zu verbessern?
Showing Hemingway care and concern for employees and not just numbers.
Was braucht das Führungsteam, um besser zu werden?
The human factor. We're not numbers. Stop holding people accountable for things they can't control.
Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?
Field work is primarily a solo endeavor. Rarely have scenarios where we work with others.
Was läuft falsch und wie kann es verbessert werden?
Upper management needs to listen and care about the employees. Stop working people to death.
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
For what technicians have to endure the pay is not nearly enough in a booming economy. Better pay and benefits.
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
Wages are rising across the board. Other companies in same industry with very similar positions are being compensated by several dollars more an hour.
Was läuft falsch und wie kann es verbessert werden?
Constantly held accountable for things out of our control. Call centers that actually speak English and listen to the customers problems and address them not force sell them.
Was braucht das Führungsteam, um besser zu werden?
The upper leadership team is clueless. Customers are leaving in droves since att bought out directv. They need to listen to the field. The field is the face of the company. They actually have the experiences with people and hear what people are saying.
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