DIRECTV Communications Department Employee Reviews
Briefly describe your overall experience at your company
Review from Communications Dept
Review from Communications Dept
Review from Communications Dept
Review from Communications Dept
Morale is going downhill fast. Employees commitment to the company is disappearing fast.
Review from Communications Dept
What do you like best about the leadership team?
There aren't any Leadership reviews of DIRECTV yet.
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What does the leadership team need to get better at?
The upper leadership team is clueless. Customers are leaving in droves since att bought out directv. They need to listen to the field. The field is the face of the company. They actually have the experiences with people and hear what people are saying.
Review from Communications Dept
The human factor. We're not numbers. Stop holding people accountable for things they can't control.
Review from Communications Dept
My supervisor knows the job and upper management does not and that has a huge impact on how the job is
Review from Communications Dept
Everything. Trusting the technicians. Caring about the people they have.
Review from Communications Dept
Keep our routes closer so we can make more money
Review from Communications Dept
What is the best part about your compensation package?
There aren't any Compensation reviews of DIRECTV yet.
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Why do you feel undervalued and what would make you feel better about your compensation?
For what technicians have to endure the pay is not nearly enough in a booming economy. Better pay and benefits.
Review from Communications Dept
More money would certainly help
Review from Communications Dept
AT&T doesn't care about their employees especially the DirecTV Legacy side we have employees making 14 dollars an hour you think that's fair AT&T is a crook
Review from Communications Dept
Wages are rising across the board. Other companies in same industry with very similar positions are being compensated by several dollars more an hour.
Review from Communications Dept
What are some of the best things about your team?
We are hard workers we care about our employees and customers even though the company has taken everything away from us
Review from Communications Dept
Good people to work whith
Review from Communications Dept
What do your coworkers need to improve and how could you work together better?
Field work is primarily a solo endeavor. Rarely have scenarios where we work with others.
Review from Communications Dept
More teamwork. Team building. Truthful and open communication. Transparency.
Review from Communications Dept
Nothing. My coworkers are the reason I'm still there.
Review from Communications Dept
What is most positive about the culture and environment at your company?
There aren't any Environment reviews of DIRECTV yet.
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What needs to change to make the company culture better?
Company actually needs to care about the employees.
Review from Communications Dept
Showing Hemingway care and concern for employees and not just numbers.
Review from Communications Dept
They need to stop micromanaging every aspect of our lives.
Review from Communications Dept
Work in alot of areas with no cell service
Review from Communications Dept
For managers to get more training on how to talk to employees and to understand that we all make mistakes not hold everybody accountable
Review from Communications Dept
What did you like most about the interview process?
Open and comfortable interviewers who were knowledgeable.
Review from Communications Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
There aren't any Outlook reviews of DIRECTV yet.
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What's going wrong and how can it be improved?
Upper management needs to listen and care about the employees. Stop working people to death.
Review from Communications Dept
Fix the culture of the company. Take care if the employees.
Review from Communications Dept
Customers hate customer service. They wanna talk to someone who speaks English
Review from Communications Dept
Give us better incentives higher amount and reasonable goals
Review from Communications Dept
Constantly held accountable for things out of our control. Call centers that actually speak English and listen to the customers problems and address them not force sell them.
Review from Communications Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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