First Merchants Bank Opens in Fitzgerald Neighborhood!
First Merchants Angeforderte Firma
For consumers and businesses and all customers, First Merchants Bank delivers uniquely attentive service across a broad range of financial services. As a community bank with a strong positive reputation, we approach all customer relationships with a genuine “helping you prosper” service approach. Weiterlesen
I came in prior to the merger. Taking all the compacted training that was then shortened even more than it already was so that the shareholder meeting looked like it had a larger attendance. Backed up with Branch Capture. Promises of dept. connections went out the window.
Was ist das Beste an Ihrem Vergütungspaket?
Sick time and pto options
Was braucht das Führungsteam, um besser zu werden?
Communication comprehension and transparency. If we bring an issue up, do not get defensive.
Was sind einige der besten Dinge an Ihrem Team?
We are effective and consistent. Focused on what is best for the customer above anything else.
Was läuft falsch und wie kann es verbessert werden?
Policys are word of mouth, ROCS provides wrong information more often than not, unable to call departments directly. We need to document and list policy's, make ROCS consistent, and provide direct internal numbers to departments such as BSA.
Was muss geändert werden, um die Unternehmenskultur zu verbessern?
All departments need to be able to be reached by phone. Text based communication has been woefully insufficient. The idea of tickets are great but in practice they get closed to clear counters and not when a task is actually finished.
Other Employee Reviews for First Merchants
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