First Merchants – I like helping our customers. | Comparably

First Merchants – I like helping our customers.

First Merchants Bank Opens in Fitzgerald Neighborhood!
First Merchants Angeforderte Firma
For consumers and businesses and all customers, First Merchants Bank delivers uniquely attentive service across a broad range of financial services. As a community bank with a strong positive reputation, we approach all customer relationships with a genuine “helping you prosper” service approach. Weiterlesen
Dieses Unternehmen nimmt Feedback von überprüften Mitarbeitern entgegen
MITARBEITER
TEILNEHMER
1597
GESAMT
BEWERTUNGEN
46339

I like helping our customers.

Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?

They need to stop lying and complaining about little things.

Was macht Sie bei der Arbeit am glücklichsten?

I like my customers and I like that I'm able to help them.

Was sind einige der besten Dinge an Ihrem Team?

Three of us from the Platform work together. We will help each other out.

Was läuft falsch und wie kann es verbessert werden?

We are short staffed and it's hard to get help. Which pulls the platform form their job.

Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?

My position has to now finish online loans and not get anything out of it. Since I started in this position it seems like we have more responsibility.

Was läuft falsch und wie kann es verbessert werden?

The management needs to stop babying the Service Associates and not Favor the CRB. Plus, it would help if the Market Leader wouldn't favor the new CRB.

Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?

The platform has to do their job, a service associate job. and if online gets a loan and the customer wants to sign them, we end up doing that too.

Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?

First of all, they all should show up at work on time. The Asst. Manager is always running late, and nobody says anything. The other thing is we all need to work as a team.

Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?

The service associate needs to know how to do recommendations and how to call customers. The platform needs to be able to work together. With our points system we need to work together to make sure we all get our points.

Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?

When you talk to Management about the issue at the Branch nothing gets done. Coming from a SA position I know the pay is close to a CRR position. The CRR has more responsibilities than the SA's. I just don't think the pay is far.

Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?

The Platform does more work than SA and sometime the management. When the branch is short staffed, the platform are the ones working as SA. I have missed out on a lot of points because I'm working the teller line. Even with me working the teller line I still have to make my goals.

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