First Merchants – overwhelming on most days due to lack of communication, lack of training and guidance. Managers need to do a better job and setting the expectations, shutting down negativity, stressing the importance of customer service to not just external but internal too, show respect to your co workers
For consumers and businesses and all customers, First Merchants Bank delivers uniquely attentive service across a broad range of financial services. As a community bank with a strong positive reputation, we approach all customer relationships with a genuine “helping you prosper” service approach.Weiterlesen
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overwhelming on most days due to lack of communication, lack of training and guidance. Managers need to do a better job and setting the expectations, shutting down negativity, stressing the importance of customer service to not just external but internal too, show respect to your co workers
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it was a rough start, very negative department but has improved and continues to improve. I'm still learning about FMB and what they offer to its employees. There does need to be more collaboration across the board, get employees input on what needs to be improved, not just focus on mgmt for input
Was ist das Beste an Ihrem Vergütungspaket?
I'm neutral, compensation is comparable to other companies
Was ist das Beste an Ihrem Vergütungspaket?
company contribution to our HSA account
Was gefällt dir am besten am Führungsteam?
they make the time to listen and provide guidance
Was macht Sie bei der Arbeit am glücklichsten?
trusting senior management. collaborating with co-workers, building relationships
Was sind einige der besten Dinge an Ihrem Team?
the relationships we built, zero hesitation to help one another
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
teamwork is improving, with the merger and 2 sides of a team it has taken a long time to create a positive trustworthy environment. There has been a improvement w/in this past year.
Was braucht das Führungsteam, um besser zu werden?
communication, learn to write a professional email, learn to collaborate with team members, learn to speak to co-workers provide guidance & mentorship, be responsive, don't get defensive when suggestions are provided that may make a process more streamline, be open to change & discuss best practices
Other Employee Reviews for First Merchants
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