First Merchants – We are collaborative, and the support on the team is great | Comparably

First Merchants – We are collaborative, and the support on the team is great

First Merchants Bank Opens in Fitzgerald Neighborhood!
First Merchants Angeforderte Firma
For consumers and businesses and all customers, First Merchants Bank delivers uniquely attentive service across a broad range of financial services. As a community bank with a strong positive reputation, we approach all customer relationships with a genuine “helping you prosper” service approach. Weiterlesen
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MITARBEITER
TEILNEHMER
1597
GESAMT
BEWERTUNGEN
46339

We are collaborative, and the support on the team is great

Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?

Valued as a team member, the ability to voice my concerns and seek assistance with policy/procedure changes

Was läuft falsch und wie kann es verbessert werden?

I feel there is lacking communication between departments and the executive leadership, which tends to cause snowballing issues. Cleaning up communication and offering more flexibility in work. Invest in our tools (ie a CRM, a working phone system, support remote work)

Was braucht das Führungsteam, um besser zu werden?

Communication is very lacking. Many departments seem to operate autonomously and independent of one another, causing confusion and miscommunication between teams, customers, and branches. When changes are made, those with direct seem to be the last to know, or learn it from our customer base.

Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?

Compensation nationally has not kept in pace with inflation, so it is inherently low. Combined with a position in customer care that requires consistent training in roles above my paygrade, while adding more tasks from those roles to my own, without any meaningful increase in wages or benefits

Other Employee Reviews for First Merchants

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