Marriott – I recently booked a stay on line using points only to have the hotel change my resevation and point requirements three days prior to my arrival. I have a talked to five different reps with no resolution. Very canned responses without taking any accountabilty to understand and fix the mistake made.
I recently booked a stay on line using points only to have the hotel change my resevation and point requirements three days prior to my arrival. I have a talked to five different reps with no resolution. Very canned responses without taking any accountabilty to understand and fix the mistake made.