Marriott Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
Experienced Staff members and Management. Excellent Customer Service
Review from Customer Success Dept
What do you like best about the leadership team?
They are always open mind and they do their best to help the employees to feel welcome and home ! They always take time to answer at any question and they are more than happy to help no matters what is needed !
Review from Customer Success Dept
I can learn things from them.
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They are respectful nice and good with communication
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They make you feel as comfortable as home while at work.
Review from Customer Success Dept
Very frindly an some helpfull
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What does the leadership team need to get better at?
they dont care about people...just everything on paper , nothing in reality
Review from Customer Success Dept
What is the best part about your compensation package?
I am not sure about the right answer, I feel compensate with everything the managment offer to us !
Review from Customer Success Dept
Nothing, i didn't have any benefits working at that hotel.
Review from Customer Success Dept
Retirement and eye insurance insurance.
Review from Customer Success Dept
Everything is good to me
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I believe if i could be permanently employed i could be very satisfied.
Review from Customer Success Dept
What are some of the best things about your team?
Unfortunately, colleagues have reached a point of fear so as not to lose their job because of the threats made by the cleaning work with comedians that you put us to do for fear of repressaries.
Review from Customer Success Dept
Helping each other when needs
Review from Customer Success Dept
We get along and work together with no problems
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Friendky self concious about their job making sure details are done right always nice yo public
Review from Customer Success Dept
We got each others back. When management does not.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
Laziness, telling other's 'what their JOB is', caring more, and thinking about the customer; what if it were you.
Review from Customer Success Dept
The leadership team and new employees need emotional intelligence and team-building training.
Review from Customer Success Dept
they are very petty & toxic
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
The friendly managment ! Since the work is well done, we have a lot of freedom.
Review from Customer Success Dept
We are waiter. we provide an exceptional service to the client I can dare to say that many customers come for the service and the kindness of our waiters we have left the best restaurant in the whole Caribbean and the gifts are received by the bosses and the managers and to us the waiter you do not
Review from Customer Success Dept
Its very safe and secure
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We give the best to our customers
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There is not anything positive to say
Review from Customer Success Dept
What needs to change to make the company culture better?
Support their employees more and benefits.
Review from Customer Success Dept
What did you like most about the interview process?
The open mind and the honesty of the manager.
Review from Customer Success Dept
The manager was bery nice and understandable and we laughed
Review from Customer Success Dept
Short and got the position
Review from Customer Success Dept
It was physical and challenging
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They made me feel valued
Review from Customer Success Dept
What would you improve about your company's interview process?
Take your interview in the office private and not have a open wide with people coming and going and you're talking no food should be allowed in your present or drinks. It should be a be professional, courtesy and kind. Listen to one another and be general about the companies needs
Review from Customer Success Dept
During the interview the AGM parades me around and tells everyone "isn't she pretty to bring in business?" Thats not what I signed up for, i have a certificate in hospitality that values me at way more than a pretty face.
Review from Customer Success Dept
nothing fair..they only prefer to get their reference
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What makes you most happy at work?
The guests and providing hospitality.
Review from Customer Success Dept
Unfortunately, nothing now. was the best company to work for.
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Team work with the co workers
Review from Customer Success Dept
Guests and interacting with them. Knowing I have made their day.
Review from Customer Success Dept
Helping my guest seeing my coworkers and cleaning the rooms
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What's going wrong and how can it be improved?
Everything is broke, appreciation for the team, and everyone working their own positions.
Review from Customer Success Dept
Get new Staff, starting with managers! Remove the management team, before this property go down!
Review from Customer Success Dept
Everything in the building is old and falling apart. No some of the main entrance doorways have no locks so it's unsafe. Customers consistently complain about the GM and dirty rooms.
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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