Overall it is pretty good. I don't feel like we have enough people to get all of the work done. There's a state of having more work than you can get done in a day, and then there's what we have. We rush too much and can't accommodate burst needs. We can't even constantly engage active customers.

It's pretty good. I do hate the silos and how hard it is to get cross team collaboration in other departments. Within our department, it is great. It feels like it is becoming tougher to navigate the org and our customers feel the same way.

Working from home is probably the biggest one by a long shot.

The combination of salary and other perks of being more senior, with the added possible compensation portions.

They have worked very hard to lean into our new norm, have pushed to adopt new process and have done well with communication and collaboration. Both with our customers and team members.

They truly care about each other and our customers. They are all professionals that don't need much coaching by others, and just know what to do or ask questions readily if they don't know.

That my team is a family, views it that way, and pushes to deliver for our customers, each other and SPS. It is very fulfilling to be on a team that values those things.

They do want to lean into making the company better. Sometimes the focus misses on pulling true issues we care about from the bottom up, and it stops midway through the chain. I believe they will act on hearing that feedback.

Very professional, driven and get things done. They want to hold onto the flexibility of working from home, and they continue delivering at a solid level and being strong at consistent communication. It helps in making in office and remote employees stay in sync and efficient.

Feeling safe and comfortable from home, while being able to seamlessly move from meetings back to my work. I'm constantly feeling like I'm focused and relaxed, with little disruption from around me. No stressful 2 hours of commute or constantly rushing kids to and from school.

They care about our customers and employees. I greatly appreciate the leaning in on the working from home. This new normal has been embraced and I like all the work efficiencies and work life balance that has come with this. I commend the company on the support.

The ability to share ideas and use them to better the process, environment and customer experience. Without the ability to bring creativity and new ways to improve things, I would probably leave. I will not stay at a place that says, "it's how we have always done it." and is stagnant.

Wanting to deliver good service and retaining customers no matter what team or customer they are dealing with. I also will reiterate that working from home has dropped my stress level and improved my work life balance. I get more done, waste less time commuting, and am more efficient with customers.

The focus on community is a big deal to me, and that we are striving to do better with inclusion around people of all color, disability, orientation, etc. Also, that we are being supportive of this unprecedented time with COVID, especially during the hot zone that MN is under for record high cases.

The pro customer mindset. It really makes me happy that we all are on the same path of doing what's best, or caring about our platform and how we can make it better. I do wish it was easier to get improvements made, instead of constantly getting the "it's in backlog of a PI" response.

I think overall we need to continue ensuring pay equity is more in the forefront. Too often it feels like our HR team is not allowed to address the topic, and it can feel challenging to get answers, leaving us to talk amongst each other. That never goes well for the company when HR stays silent.

It will sound odd, but the ability to work from home. I'm so revitalized every morning. I don't dread work, I get up now pretty happy and healthy. I put more hours in due to not commuting and I have fewer distractions, and get more done, while still readily jumping on calls all day for quick aligns.