SPS Commerce Sales Department Employee Reviews

I'm fairly new, but it has been unlike any other place I've ever worked to this point.

Review from Sales Dept

SPS has been fantastic. They invest in personal development opportunities and overall culture making for a very inclusive and fun workplace that is still challenging and exciting.

Review from Sales Dept

SPS is a good company with a good product offering. But sadly, the attitude of just focusing on keeping seats filled rather than on actual work with reflective compensation is leading the company to rot from inside. Sadly this is why many long term employees are leaving while others are looking to

Review from Sales Dept

I enjoy my experience working at SPS

Review from Sales Dept

very happy that I decided to join this organization.

Review from Sales Dept

Approachability, Availability, Awareness, willingness to do or demonstrate the work that they ask be done.

Review from Sales Dept

Our vision is clear and consistent

Review from Sales Dept

Lead by example, involved, invested in the future growth of the company.

Review from Sales Dept

Invested in winning, but bot at expense of people. all in

Review from Sales Dept

Grounded, down to earth, feel like they are on our side. Good vision of where SPS is going/needs to go.

Review from Sales Dept

Be more aligned to the market.

Review from Sales Dept

Passing down the objectives with transparency on the reasoning behind these objectives/initiatives

Review from Sales Dept

Take in more outside ideas, truly live the company values - if employees come first, treat them and pay them that way vs banging your chests about how SPS will never be on the top end of the pay scale - when our old CEO made $20m last year, and new CEO made $7m on day one.

Review from Sales Dept

Listening to their employees and not forcing decisions upon them. Be more attuned to the market so you do not end up losing employees.

Review from Sales Dept

They need to bring back valuing their employees, and I don't mean a pat on the back I mean accurate compensation and realistic goals and work life balance

Review from Sales Dept

We're paid on time and have the option to purchase company stock

Review from Sales Dept

medical is excellent, and pay is fair.

Review from Sales Dept

Appreciate the 401K and PTO.

Review from Sales Dept

no cap and commission paid at the first $

Review from Sales Dept

Employee Stock Purchasing Program discount

Review from Sales Dept

Perhaps feel like I could make more money elsewhere, but working for an industry leader with great culture and benefits outweighs the additional compensation at this point in my career. Making more money would assure I'd never leave!

Review from Sales Dept

The company only does what is the bare legal requirement.

Review from Sales Dept

It aligns with the market. It takes performance reviews into consideration when promotions are earned/ and pay increases align to performance.

Review from Sales Dept

I think we should make a higher base salary

Review from Sales Dept

I have a master's degree and even though it is not in a business field, I feel like my master's degree should be accounted for in my compensation. I also feel like looking at pay for similar positions at other companies, SPS is on the low end of the spectrum

Review from Sales Dept

Helpful, welcoming, genuine, care about your personal life and your success both at work and at home.

Review from Sales Dept

Everyone is driven to excel

Review from Sales Dept

Kind, motivated, hard working, working toward similar goals,

Review from Sales Dept

high quality individuals who care about each other

Review from Sales Dept

They're knowledgeable, have a team first mentaility and are a lot of fun

Review from Sales Dept

Everything social involves "Happy Hour" after work. I am not interested in watching my co-workers drink.

Review from Sales Dept

More urgency in helping customers, more going above and beyond and not doing bare minimum in resolving issues.

Review from Sales Dept

I think SPS is extremely high-school esque. It seems like people only stick with the people that they know and don't show a willingness to open up to others and talk to someone they don't know. Makes someone feel like they can only talk to their own team.

Review from Sales Dept

We need to retain sales people by increasing compensation to be competitive and reward top performers, rather than penalize them for their strong performance with unrealistic quota increases YoY. The revolving door of sales reps makes the job miserable and is hindering our ability to grow.

Review from Sales Dept

SPS very much has a "bro" culture and it's very male dominated. My team specifically is all men with the exception of me and one other woman, so it's very unwelcoming to me as I come from female dominated workplaces and it's been difficult to connect with a team of all men.

Review from Sales Dept

The genuine insistence on maintaining a work/life balance.

Review from Sales Dept

The team mentality and overall inclusion of everyone

Review from Sales Dept

Job security during COVID was good. But now it's all about chasing targets rather than caring about staff or customers.

Review from Sales Dept

hard working motivate people who care about their work, one another and our customers. Want to continually improve. Thoughtful

Review from Sales Dept

people genuinely care about winning here.

Review from Sales Dept

So far so good for the time being

Review from Sales Dept

Execute the culture and don't write colourfull picture which nobody in the upper management is following.

Review from Sales Dept

One of our values is Employees Come First; however, the post-COVID changes have shown that this is definitely not the case. Employees are being forced to change their established lives by doing more days in the office without any reasonable or measurable rationale.

Review from Sales Dept

The culture used to be good, but having inconsistent rules across the organisation like variation in WFH rules based on which manager you have have degraded the culture.

Review from Sales Dept

Focus on employee needs and do not push local labour laws.

Review from Sales Dept

the people i work with

Review from Sales Dept

closing sales and creating opportunities

Review from Sales Dept

Supporting others. Learning new things and taking on new challenges. Helping others accomplish company and personal goals.

Review from Sales Dept

Empowering and coaching others as well as being intrinsicly driven by results

Review from Sales Dept

Winning deals! The thrill of victory keeps me coming back.

Review from Sales Dept

Pay and perks need to be reflective of work. Lower pay and benefits mean that only the bad-quality staff are staying behind while others jump ship.

Review from Sales Dept

We don't seem to be able to keep up with the support issues our customers are having in a timely fashion. Hire more support.

Review from Sales Dept

The sales culture is going down hill quickly. Management/executives do not trust the employee, and that they are doing their due diligence to maximize ARR. Creating a toxic micromanaging environment. Losing the culture that sets SPS apart from the rest is very concerning.

Review from Sales Dept

Don't appreciate the stress on daily activity. I could easily spam out okay messaging everyday, but quality messaging takes time and additional effort and I feel pressured to push less than great emails just to meet metrics. Slightly missed activity numbers does not necessarily mean lack of effort.

Review from Sales Dept

Slow implementation timelines, customers expect the best from us and we do not always meet that

Review from Sales Dept