TTEC – The company focuses more on the agents only and forget that they need to value the back office personnels as well | Comparably

TTEC – The company focuses more on the agents only and forget that they need to value the back office personnels as well

TTEC Angeforderte Firma
TTEC delivers humanity to business. We design, implement, and deliver transformative customer experiences. For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line. Weiterlesen
MITARBEITER
TEILNEHMER
678
GESAMT
BEWERTUNGEN
16541
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The company focuses more on the agents only and forget that they need to value the back office personnels as well

Was läuft falsch und wie kann es verbessert werden?

re-evaluate the salary of the back office personnel

Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?

experience, I think that's all

Was sind einige der besten Dinge an Ihrem Team?

We work smarter, not harder. Given the fact that salary is not high

Was braucht das Führungsteam, um besser zu werden?

They should know how to listen from a rank and file as well. They should not listen to a specific person only. Some suggestions from other employees might help the company to work smarter not harder

Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?

I believe they must re-evaluate the salary of TAs, given the fact that there's a lot of resignation under the department. Also, I think company only focuses on the agents not with the back office personnel

Other Employee Reviews for TTEC

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