TTEC Admin Assistant Employee Reviews
Briefly describe your overall experience at your company
Review from Admin Dept
What do you like best about the leadership team?
Inclusive and diverse leadership that cares about promoting engagement and connection to the employees while bringing humanity to the customer experience.
Review from Admin Dept
What does the leadership team need to get better at?
They need to start encouraging and seeing all the positives. They focus on all the metrics and don't see employees as people. Even when I did my best and was proud, they would micromanage and still find something out of nothing to correct me. TL is too strict on metrics and not trying to understand.
Review from Admin Dept
Leadership needs to learn to be better at appreciating their employees. There is little to no appreciation given to employees and the amount of pay is laughable when compared to other companies in the same field
Review from Admin Dept
What is the best part about your compensation package?
the comp pack structure: base salary, and potential stock grants and bonus.
Review from Admin Dept
Why do you feel undervalued and what would make you feel better about your compensation?
If TTEC would at least offer raises based on performance that would be permanent increases in pay, I think that we would see a lot less attrition rates. Currently we are paid whatever is base unless we are promoted to higher positions. And that eventually caps out because there is no more room.
Review from Admin Dept
I hope they expand medical coverage for all employees. And re-evaluate how each employee are being compensated especially support staffs
Review from Admin Dept
Men in the same position (at least in Mexico) receive higher salary. And they are picked before than a woman for higher positions. To pick a man they do immediately, women have to proof first we can, and months later the promotion comes.
Review from Admin Dept
Working for CVS Healthcare project, they forced 10 hr shifts, breaks stayed the same, switch shift hours and days off with no notice. $12hr and promise you permanent positions after 90 day, 96 days in and still temporary.Unfair when someone has less time and offered a permanent position with ttec.
Review from Admin Dept
What are some of the best things about your team?
They are super helpful and caring. They are supportive and positive, really engage in finding solutions to my problems.
Review from Admin Dept
Commitment to do what is right.
Review from Admin Dept
They are transparent and almost mature enough to understand underlying things
Review from Admin Dept
We live ttec values always.
Review from Admin Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of TTEC yet.
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What is most positive about the culture and environment at your company?
The amazing people that I interact with daily.
Review from Admin Dept
Almost everyone knows how to behave
Review from Admin Dept
I love that we always work as a team and not against anybody.
Review from Admin Dept
They are helpful and kind. Co workers share information to help.
Review from Admin Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of TTEC yet.
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What did you like most about the interview process?
Constantly being in touch with the recruiter.
Review from Admin Dept
They try to seek the potential
Review from Admin Dept
What would you improve about your company's interview process?
They can improve by not lying to employees. Many times I was told if we have decent perform and perfect attendance. Still 96 days in and top tier but still nothing but criticism and stress to perform. Temporary status is what they live by and they can let you go by hippa violations without any help.
Review from Admin Dept
What makes you most happy at work?
The happy people and the energy they vibrate
Review from Admin Dept
Doing what I love every day. Share my knowledge with others.
Review from Admin Dept
feeling like I contributed to bringing and advancing employment opportunities to many.
Review from Admin Dept
What's going wrong and how can it be improved?
They get on to you for going to the bathroom when its not time for your breaks. I hate being questioned on going to the bathroom when needed. They expected me to ask for permission and expected us to clock out and clock back. None of mgt is on the same page, each one gives different answer.
Review from Admin Dept
Again pay increases and annual raises would greatly improve the well being of all employees.
Review from Admin Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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