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Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más

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CEO: Mike Clifton and Max Schwendner

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Alorica Leadership Employee Reviews

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Positive

Constructive

TOP

10%

Leadership Scores are rated in the Top 10% of similar size companies on Comparably

Rated Alorica Leadership the Highest

Tenure - Over 10 Years
+11%
Department - Marketing
+10%
Department - Customer Success
+7%

Rated Alorica Leadership the Lowest

Gender - Non-Binary
-39%
Tenure - 2 to 5 Years
-36%
Tenure - 1 to 2 Years
-18%

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Alorica Leadership Employee Reviews

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