It's been great so far, with a few things that need to be nipped in the butt. If a trend of innefiency continues then my job prospect won't be good in the long run. Meetings should always be productive, everyone should be held accountable and commitments should always be kept.

Revisión

Great so far, despite all the unexpected changes.

Revisión

It's a great company, but there's a lot of workloads given to individuals as a whole to deal with. It would be easier to have specific agents specialize in specific queues instead of bombarding us with 10 different tasks on top of our general responsibilities. This is very tiring.

Revisión

Great company but we have a long way to go.

Revisión

A clear understanding of direction and leadership.

Revisión

They could do better with communication.

Revisión

PTO is great. Can't think of anything else.

Revisión

Insurance and PTO are working great.

Revisión

We all work as a family.

Revisión

This company is saturated with very capable people.

Revisión

The ability to work at home.

Revisión

Free vision, 401k and PTO.

Revisión

Flexibility on how to go about your daily workflow.

Revisión

The ability to help others

Revisión

We all contribute and help each other with each case.

Revisión

Lots of talented people. However, we need improvement with communication.

Revisión

The ability to work from home and have flexibility and leeway.

Revisión

The ability to learn and tackle the most challenging issues from scratch.

Revisión

Our team works together to tackle even the most complex issues. Communication is key.

Revisión

Working together to resolve issues with a collective mindset, with no limitations or constraints.

Revisión

Everyone communicates. But there should be more accountability to prevent mistakes from frequently happening.

Revisión

We collaborate in everything! Our team is clearly the best, taken that we got very little to no training upon onboarding since we figured things out by ourselves.

Revisión

They're very transparent. However, I wish their vision was shared more clearly in meetings or even when requesting new projects to take launch. More improvement in clarity and vision is needed.

Revisión

We need more checks and balances for reach department. There also needs to be steady communication regarding issues or bugs that other departments are experiencing that may trickle down to others. For example AP and CARE.

Revisión

The leadership team could do better at having a better vision on what needs to be improved. Meetings should always have an agenda and goals. This agenda should be available to everyone so everyone can be on the same page. Commitment and accountability is something leadership often lacks.

Revisión

Changes that carry on many mistakes. Things should be thoroughly tested before they're released to avoid more mistakes. I feel we spend so much time fixing things rather than innovating. This affects everyone as a whole including the client. If there's no efficiency then the client will lose hope.

Revisión

The ability to ride the wave of change. Change is fine as long as there's unity as a team. This should be exemplified in leadership. Leadership knows very little on what we do as workers on a daily basis. Before assigning orders, they should be closely familiar on what we do.

Revisión