Ambry Genetics Operations Department Employee Reviews
Briefly describe your overall experience at your company
Everyone tries hard to do the right thing, we all are working toward the success of the company.
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What do you like best about the leadership team?
The compassion and support is unparalleled. I've received so much mentorship from them.
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They are very humble and lead by example
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They care about the people who work here, as well as the people on the other side of the test being ordered.
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The leadership team at Ambry is transparent, fair, and logical.
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Commitment to a quality diagnostic test and interpretation
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What does the leadership team need to get better at?
Listening to what the lab personnel suggests when it comes to making changes in the lab
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Be better at keeping pay equal to work experience. e.g.. someone that's been a CLS 3 longer should not be making less than someone newly promoted to CLS 3
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Focusing more on employee needs, instead of burning us all out.
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Management can improve their communication with rest of the team. Many times it feels like no one has any idea what is happening. It also seems the managers do not communicate with each other. Many times in our conversation it feels as if they are learning things from myself or the tema.
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Our leadership team is a work in progress.
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What is the best part about your compensation package?
Pay check, gym discount, and insurance
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My salary as an early-career genetic counselor is extremely competitive compared to other jobs I had been applying to.
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unlimited time off for salaried employees
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The compensation package is fair.
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Salary, but only if inclusive of base and STI
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Why do you feel undervalued and what would make you feel better about your compensation?
Compensation and benefits need to be improved. Moving from United to BCBS has been a challenge for many people.
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Uncompetitive pay, and low benefits amount
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401K match is imperative to keep talent here
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We need better health care and retirement benefits.
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A raise that would reflect my work
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What are some of the best things about your team?
Communicative, kind and genuinely looks to collaborate with others.
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They are very nice always
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My teammates have been incredibly supportive and helpful during my onboarding and training process. Even though I work remotely, I still feel connected to my team and the company.
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They are collaborative and supportive.
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My team is amazing. They are smart, supportive, inquisitive, and just great people.
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What do your coworkers need to improve and how could you work together better?
Some coworkers are not welcoming especially to new hires. They can be rude and unpleasant. I've tried small talk and getting to know them better but doesn't seem to work. Talking to management also does not help. Overall people here are nice but not super friendly.
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The team atmosphere here is lacking with most employees being rather petty and uncooperative.
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I wish there was better communication and respect among co-workers. Gossip is apparent and you start to feel ostracized if you're not liked. The work environment is filled with anxiety and becomes harder to work.
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So much toxicity in the environment. Some coworkers respect each other and others try to throw others under the bus or belittle them. Little to no accountability. Some people at this company get paid to do the absolute bare minimum
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Communication, Respect, Care, Social Skill, Consistency, Ambition, Knowledge, Experience
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What is most positive about the culture and environment at your company?
Everyone tries their best, we all want to do right by our patients.
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Humility team work kindness attitude
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Ambry has a great work culture, which I even heard about before taking my job. Everyone respects each other's time, but also my teammates are always willing to help answer a question. Plus, my supervisor and others in management are extremely accessible and down-to-earth.
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There is an emphasis on making it fun.
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The culture at Ambry is positive. We work hard and care a lot about our patients.
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What needs to change to make the company culture better?
Need to promote teamwork and bonding. My coworkers do not like to take breaks together or do any fun activities to promote team bonding. Difficult environment to make friends in.
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Have people that can work from home be at home. People have young kids that they can tend to without taking them to a daycare. Makes the cost of living in SoCal better because you are not commuting for an 1 hour and using up that much gas.
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What did you like most about the interview process?
there was barely an interview.
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getting to speak with a variety of individuals across teams
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The relaxed style of questions, and the team members who conducted it- were fabulous.
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I was made immediately comfortable like I was among friends I had never met. Intellectual discourse made it clear that scientific contributions are mutually valued.
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What would you improve about your company's interview process?
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What makes you most happy at work?
My input is respected, my team tries hard and we do our best, can't ask for better.
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The people that I work with
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My work is extremely fulfilling.
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Finishing tasks, working on patient data
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Making a difference in lives of patients
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What's going wrong and how can it be improved?
Decisions are made by upper management without consulting people in lab to best see how things would work
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Too many changes have been going on and they are changes that are making it more difficult to manage our workflows. The changes being made are not benefitting the lab at all
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My manager burns us out as much as possible. She is extremely inept at her job as a leader. She expects us to work 10-12 hours daily due to company needs. There is no work life balance. Maybe if the higher ups were more aware of how their managers manage, things can improve. no accountability
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Everyone has too much to do and although the work is gratifying, I never feel like you're doing it well because it's difficult to complete any given task due to competing tasks
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We need to put more resources into improving the lab and each workflow. Many times instruments are out of order and the manual process makes it very difficult. We need to improve tracker3, case manager, and the other sites we use. They are incredibly slow and difficult to navigate.
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What do you like best about your company?
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What would you most like to see improved at your company?
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