
Good work enviroment. Spends to much time on DEI when we need to focus on internal sytems and focus on the client experience. We also provide promotional rate for new clients only while not offering same benefit to long term clients unless they have more dollars to bring to FMB
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Overall my experience is good. However, I feel that the operations teams are rigid and inflexible. Many are not focused on quick responses for clients. Many forget that 100% of our focus should be on satisfying FMB clients.
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Client focused on providing quality customer service
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salary is fair in for the market
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Our team is committed to process improvement
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providing outstanding customer service to my clients
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providing outstanding client service to my customers
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open communication regarding earnings process improvement
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Salary and bonus opportunties are good
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potential for bonus based upon performance
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company tries to engage all employees
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I am happy when clients get served properly
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Accessible to employees and clients
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Knowledgeable and transparent managmen team
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regional team has same goal of satisfying the customer
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Promotes community involvement for employees
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satisfying client needs each day
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salary is competitive. would like option to buy vacation days
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my regional president makes sure that employees no they are valued
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the Lakeshore region is a cohesive team that works together to serve our clients
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my teams of relationship managers and commercial assistance work together with client customer service as the focus. Team work
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