First Merchants Bank Opens in Fitzgerald Neighborhood!
First Merchants Empresa Reclamada
For consumers and businesses and all customers, First Merchants Bank delivers uniquely attentive service across a broad range of financial services. As a community bank with a strong positive reputation, we approach all customer relationships with a genuine “helping you prosper” service approach. leer más
I've seen this company grow, change hands, improve diversity and increase pay. I say this every single survey, Customer Care needs to be valued more. Care for them like they care for FMB and our customers. You want them in all other depts before outside applicants, they are super agents. Do better.
¿Qué es lo que te hace más feliz en el trabajo?
My coworkers make me happy at work.
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¿Qué necesita mejorar el equipo directivo?
Communication is highly lacking. Being prepared as well as making those who have been with the company a long time feeling valid. They also are not compensated accurately.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
I have been with the company for a long time. I am not paid with the work that I do for the company. The value that I bring should be paid more.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
I will say FMB is getting out of the stone ages for culture and diversity. I would encourage them to continue to grow and be one with the times and being all inclusive.
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¿Qué es lo que te hace más feliz en el trabajo?
My team, manager, and director. I also love what I do. Previous position with the company I would drive to work crying. Now I wish I had more time in the day to work.
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¿Qué necesita mejorar el equipo directivo?
As the CEO you should be invested in your employees. While you cannot know all your employees, you should still make an effort. Do monthly lunches with your employees. Teachers Credit Union did this and their President/CEO was in South Bend. They paid for hotel and transportation. Give a little.
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¿Qué son algunas de las mejores cosas de tu equipo?
My team is the best in the company. Handling more customers and calls and accounts than anywhere else combined. Customer Care only got a small blurb in the town hall PDF. You treat CC like ugly ducklings of the company. Without them, what would you do? Had no one to answer DMI or LVL1 calls....
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
Skill + Value + Review + Tenure = Pay. If someone has dedicated the most of their adult life to a company, I would think they would want to retain that person. A new hire should not be making the same as someone who's been with FMB for 5 years. They have helped FMB prosper, FMB hasn't for them.
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