First Merchants – overwhelming on most days due to lack of communication, lack of training and guidance. Managers need to do a better job and setting the expectations, shutting down negativity, stressing the importance of customer service to not just external but internal too, show respect to your co workers | Comparably

First Merchants – overwhelming on most days due to lack of communication, lack of training and guidance. Managers need to do a better job and setting the expectations, shutting down negativity, stressing the importance of customer service to not just external but internal too, show respect to your co workers

First Merchants Bank Opens in Fitzgerald Neighborhood!
First Merchants Empresa Reclamada
For consumers and businesses and all customers, First Merchants Bank delivers uniquely attentive service across a broad range of financial services. As a community bank with a strong positive reputation, we approach all customer relationships with a genuine “helping you prosper” service approach. leer más
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46339

overwhelming on most days due to lack of communication, lack of training and guidance. Managers need to do a better job and setting the expectations, shutting down negativity, stressing the importance of customer service to not just external but internal too, show respect to your co workers

Brevemente describa su total experiencia en el trabajo

it was a rough start, very negative department but has improved and continues to improve. I'm still learning about FMB and what they offer to its employees. There does need to be more collaboration across the board, get employees input on what needs to be improved, not just focus on mgmt for input

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¿Qué es lo mejor de tu paquéte de compensación?

I'm neutral, compensation is comparable to other companies

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¿Qué es lo mejor de tu paquéte de compensación?

company contribution to our HSA account

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¿Qué es lo que más te gusta de tu equipo directivo?

they make the time to listen and provide guidance

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¿Qué es lo que te hace más feliz en el trabajo?

trusting senior management. collaborating with co-workers, building relationships

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¿Qué son algunas de las mejores cosas de tu equipo?

the relationships we built, zero hesitation to help one another

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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?

teamwork is improving, with the merger and 2 sides of a team it has taken a long time to create a positive trustworthy environment. There has been a improvement w/in this past year.

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¿Qué necesita mejorar el equipo directivo?

communication, learn to write a professional email, learn to collaborate with team members, learn to speak to co-workers provide guidance & mentorship, be responsive, don't get defensive when suggestions are provided that may make a process more streamline, be open to change & discuss best practices

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