
I have a friend at work.
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More compassion and empathy from management.
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Leadership & initiatives needs to be aligned with the message being given to the public.
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Promoting from within, communicating with employees, showing compassion, stop being solely focused on sales and start focusing on the client experience.
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Salary adjustment to come in line with competitors. Salary is at least $20k lower in my area for the same position at a competitor.
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