First Merchants Bank Opens in Fitzgerald Neighborhood!
First Merchants Empresa Reclamada
For consumers and businesses and all customers, First Merchants Bank delivers uniquely attentive service across a broad range of financial services. As a community bank with a strong positive reputation, we approach all customer relationships with a genuine “helping you prosper” service approach. leer más
For the most part this company is good to work for, however I feel there is a large breakdown in what is needed to accomplish the goals of the branches from the RM down. I feel like the company doesn't value or understand the need of its employees in the frontlines on a day to day basis.
¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
The want to provide excellent customer service.
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¿Qué va mal y cómo puede mejorarse?
Undervalued, underpaid, and expected to perform too many tasks.
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¿Qué son algunas de las mejores cosas de tu equipo?
The want to do a good job and provide the best service possible.
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¿Qué necesita mejorar el equipo directivo?
Communication, division of work load per person, flexibility in all aspects of the branches(overtime, deadlines, staffing)
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
I believe that FMB expects each employee to take on too much responsibility and not pay them for the tasks required.
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¿Qué son algunas de las mejores cosas de tu equipo?
Most of the team is fully invested in the best interest of the customers and helping each other be successful. We look out for each other and pick up the slack anywhere that is needed.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
I feel that each role, not just mine, are expected to do so many tasks and wear so many hats that we are not running efficiently. We are not compensated for the amount of work that we are required to do. We are understaffed due to the reduction in FTE
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¿Qué va mal y cómo puede mejorarse?
Having a manager who supports and encourages our staff, as well as filling in the gaps where needed. If a SA is out sick for the BCM to step into that role for the day because CRRs and CRBs have goals to hit so the branch hits their goals. More staffing. Reassignment of tasks within job roles.
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