Heartland Empresa Reclamada
Heartland is the point of sale, payments and payroll solution of choice for entrepreneurs that need human-centered technology to sell more, keep customers coming back and spend less time in the back office. Nearly 1,000,000 businesses trust us to guide them through market changes and technology challenges, so they can stay competitive and focus on building remarkable businesses instead of managing the daily grind.
Heartland’s parent company is Global Payments Inc. (NYSE: GPN), a worldwide provider of payment technology and software solutions delivering innovative services and business solutions to customers around the world. Headquartered in Atlanta, Georgia with more than 11,000 employees worldwide, Global Payments is a member of the S&P 500 with customers and partners in 32 countries throughout North America, Europe, the Asia-Pacific region, and South America. For more information about Global Payments, please visit www.globalpaymentsinc.com. leer más
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They are knowledgeable and cooperative
¿Qué debe cambiar para mejorar la cultura de la empresa?
We are understaffed and ignored when we complain about anything
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¿Qué va mal y cómo puede mejorarse?
Pay attention to your employees. We know what the costumers want.
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¿Qué necesita mejorar el equipo directivo?
They only care about new sales, not retaining customers. They care more about call scripts than getting the problem fixed.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
We deserve more pay. We are treated like common customer service representatives but our technical knowledge is very high. Similar tech support reps in our industry make almost twice as much and our insurance is outrageous
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