
There is no solid roadmap or engineering. So things are always a rush and there isn't time to make things correctly.
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It's fine if the nights, weekends and missed vacations aren't figured in. If you average across overtime, the pay is just meh.
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They need to learn to scale and attract talent. Currently the engineering talent is abysmal. Anyone who is good enough to work somewhere else is looking to leave.
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There are a lot of great people. But the focus is on making terrible things fast instead of making something to be proud of.
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It's a top down, burnout culture. Many hours and very little technical or career growth. There is no visibility or leadership. Rather it's making things very fast and then spending nights trying to manually fix people stuck trying to get their benefits from many states. It's terribly demoralizing.
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